[Hiring] Senior Product Manager @Priority Technology Holdings, LLC

Role Description

We are looking for a Senior Product Manager, Strategic Solutions to shape differentiated financial products and experiences for complex customer and market needs. This is a hands-on role for someone who can take ambiguous market and customer problems, understand the workflows behind them, and turn them into clear product propositions, requirements, and roadmaps. You will work across a mix of established business opportunities and earlier-stage product ideas.

• Partner closely with executive sponsors and domain leaders who bring deep market and customer expertise.
• Lead discovery directly, develop the product thesis, validate customer problems and workflows, and build an evidence-based recommendation for continued investment.
• Work across payments, banking, treasury, financial operations, and digital experiences.
• Collaborate with customers, Product, Engineering, Design, Operations, Risk, Compliance, and go-to-market teams.

Qualifications

• Roughly 7 to 10 years of relevant Product Management experience, including ownership of complex B2B, fintech, banking, payments, or industry-focused products.
• Strong banking, payments, fintech, or financial-services experience, with practical understanding of money movement, accounts, treasury, and financial operations.
• Demonstrated experience translating ambiguous customer or market problems into clear product propositions and roadmaps.
• Strong customer discovery skills and the ability to understand complex workflows, users, operating models, and business economics.
• Experience with both customer-led product development and zero-to-one discovery, including evaluating new market opportunities.
• Experience partnering directly with executives, business-unit leaders, or general managers while maintaining independent Product judgment.
• Strong commercial awareness and the ability to distinguish repeatable market opportunities from one-off customer requests.
• Experience independently leading complex, cross-functional initiatives in matrixed environments without direct authority.
• Strong roadmap, prioritization, communication, and executive stakeholder-management skills.
• Fluency with AI-assisted Product workflows and a hands-on approach to requirements, stories, workflows, acceptance criteria, analysis, and documentation when needed.

Requirements

• Define and evolve product strategy and multi-quarter roadmaps for assigned strategic solutions, tied to measurable customer and business outcomes.
• Lead customer and market discovery to understand complex workflows, pain points, market dynamics, and unmet needs.
• Partner directly with executive sponsors and domain leaders to shape product priorities and roadmap recommendations.
• For earlier-stage opportunities, develop the product thesis, identify target customers, validate workflows and pain points, and make evidence-based recommendations for continued investment.
• Translate market strategy and customer insight into clear product propositions, workflows, requirements, and measurable outcomes.
• Distinguish one-off customer requests from repeatable market needs and shape solutions that can scale across customers.
• Define the end-to-end solution proposition and capability requirements, partnering with Product, Engineering, Design, and Architecture teams to deliver it.
• Prioritize within the roadmap based on customer value, market potential, strategic fit, commercial impact, scalability, and delivery complexity.
• Partner with Risk, Compliance, Legal, Operations, Sales, and go-to-market teams to ensure solutions are ready to launch and meet financial-product requirements.
• Stay hands-on through execution, using AI and modern Product tools to accelerate discovery synthesis, requirements, stories, workflows, acceptance criteria, and documentation, and working closely with Engineering and Program or Project Management through delivery.
• Define and track customer, product, and commercial outcomes and use market feedback to guide iteration and expansion.
• Communicate customer insights, product strategy, priorities, dependencies, and trade-offs clearly to business leaders, Product teams, and executives.

Benefits

• Compensation range: $116k - $167k US / $100k - $137k CAD.
• Financial Wellness:
  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
• Health & Well-being:
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
• Time Off:
  • 3 weeks PTO to start, with unlimited PTO after year one
• Growth & Development:
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support

Work Environment & Culture

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection.