[Hiring] Senior Product Manager @Step

Role Description

We are seeking a Senior Product Manager to join our Product team at Step and own the end-to-end development of a core product area. In this role, you will shape the roadmap for your area to align with Step's broader business goals, operating at the intersection of customer experience, business performance, and regulatory reality, and balancing growth, risk, and compliance as we scale.

As we continue to grow, you will play a crucial role in using data-driven insights to define priorities, executing product strategies, and turning ambiguous problems into shipped product. This role will work closely with cross-functional teams, including design, engineering, data science, legal, compliance, operations, marketing, and finance, and leverage AI tools to move faster from insight to shipped product.

In this role, you will:

• Partner with leadership to define the vision and strategy for your product area, ensuring alignment with customer needs and business objectives.
• Own your roadmap end to end, from problem definition and prioritization through launch, iteration, and scale.
• Leverage analytics, user research, and industry trends to identify high-impact features, optimizations, and experiments.
• Write clear specifications that lay out the problem, objectives, key elements of the solution, decision rationale, and the metrics that define success.
• Work cross-functionally with design, engineering, data science, legal, compliance, operations, marketing, and finance to build, launch, and scale products.
• Monitor key product metrics, measure impact, and iterate based on learnings to continuously enhance the customer experience.
• Balance growth, risk, and compliance in product decisions, and communicate the tradeoffs clearly to stakeholders across the company.
• Use AI tools to deliver better consumer experiences and business outcomes faster.

Qualifications

• 8+ years of product management experience, preferably in consumer fintech or consumer mobile products.
• A track record of building, launching, and scaling consumer products, from ideation through growth, with measurable business impact.
• Strong analytical skills, with experience using BigQuery, Looker, Mixpanel, or similar analytics tools.
• Experience using AI tools day-to-day, with evidence of how they've made your work faster or better.
• Exceptional written and verbal communication skills, with the ability to influence and align stakeholders.
• Deep customer empathy and a passion for building products that deliver real value.
• A proactive, outcome-oriented mindset with a bias for action — you act as an owner, move with urgency, and are comfortable with ambiguity.

Requirements

• A background in software engineering, design, analytics, or technical product management is even better.
• Experience in a regulated environment, or with banking, payments, lending, growth, or risk and fraud products.
• Prior experience at an early- or growth-stage startup.

Benefits

• Competitive compensation and stock options.
• Generous medical, dental, vision, and company-paid life insurance.
• 401k plan with Safe Harbor company matching.
• Flexible vacation policy and paid company holidays.
• 12 weeks paid parental leave with flexible return to work.
• Company-provided technology package.