[Hiring] Senior Product Manager @Presence

Role Description

We're looking for a Senior Product Manager to join our team. Reporting to the VP of Product and working closely with Product Design, Clinical Relations, Marketing, and Engineering, you'll own the platform experiences that let clinicians deliver and document special education services every day, and you'll play a key role in supporting our mission to deliver teletherapy solutions for children with diverse needs.

• Own product definition, solution design, user research, testing, and implementation of Platform Therapy Delivery experiences.
• Translate prioritized problems into AI-native product solutions.
• Lead continuous discovery with Clinicians and school-side stakeholders.
• Build and validate prototypes with AI-assisted tools (Figma, Claude, or similar).
• Navigate a SaaS-plus-service model.
• Define, track, and communicate product success metrics.
• Lead an interdisciplinary pod of designers, engineers, and clinical subject matter experts.
• Collaborate with various teams on product release and go-to-market plans.
• Advocate for the Clinician’s end-to-end experience.

Qualifications

• 8+ years of product management experience, with a track record of owning outcomes at the Senior PM level.
• Prior experience working in K-12/Special Education EdTech or HealthTech preferred.
• Shapes discovery standards and uncovers needs providers can't articulate.
• Translates Business Owner-prioritized problems into rigorous product definitions.
• Leads major cross-functional initiatives and ships complex releases.
• Deep fluency across the clinical lifecycle.
• Fluent in PE-context metrics (EBITDA, NRR, Gross Margins, Opex).
• Organizational thought leader who mentors others.
• Proficient with AI prototyping tools.
• A thought partner to the VP and the Business Owner.
• A bachelor's degree or equivalent experience is expected; an MBA is a plus.

Requirements

• Keep the people who rely on this pillar front and center in every decision.
• Focus on outcomes and adoption, not just shipping features.
• Move comfortably between big-picture strategy and detailed execution.
• Take ownership of getting things done, including unglamorous parts.
• Lead with humility and warmth.

Benefits

• Comprehensive benefit plans, including medical, dental, and vision coverage.
• Flexible paid time off and 15 days paid time off for hourly team members.
• 401K savings plan with a discretionary company match.
• $500 home office stipend.
• Company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits.
• Wellness programs with Headspace, Peloton, and One Medical.
• Paid parental and caregiving leave.
• Professional Development opportunities.
• Collaborative, inclusive, and fun culture recognized as Great Place to Work certified.
• Employee Resource Groups to promote shared community and belonging.
• Opportunities to give back to your community, including volunteer time off and donation matching.