[Hiring] Senior Product Manager @AnswersNow Inc

Role Description

Care Operations is one of the company’s highest-leverage areas. Unlocking scalable, automated, and intuitive workflows reduces cost, accelerates therapy access for families, and dramatically improves the experience for BCBAs and operations teams.

You’ll help build the foundational systems that enable:

• Faster time to assessment and therapy
• Lower operational overhead
• Fewer errors in insurance & billing
• Improved satisfaction for families and clinicians
• A more scalable, resilient operational backbone as the company grows

If you’re energized by the idea of solving complex challenges, working across teams, and building AI-enhanced tools that meaningfully improve the care experiences for our families, this role is for you.

Qualifications

• 5+ years experience in product management or a closely related role.
• Experience with user-facing products, preferably in a fast-moving environment.
• Strong process and systems thinking—you love untangling messy workflows.
• Comfort working in complex operations environments with many edge cases.
• Excellent cross-functional communication skills and stakeholder management.
• Ability to dive into operational data and use metrics to drive decisions.

Requirements

• Familiarity with AI-powered automation, LLM-based workflows, or AI-enabled product design.
• Familiarity with iterations and experimentation.
• Experience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service industries.
• Exposure to workflow automation, intake tools, or internal tools design.
• Not afraid to fail.

Benefits

• $163,000 - $193,000 annual salary + bonus opportunity + equity
• Flexible hours with an async-friendly team culture

Company Description

At AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect.

Learn more about us at getanswersnow.com .