[Hiring] Senior Product Install Supervisor @KLA

Role Description

Responsible for the timely and successful installation of KLA products at customer sites. This primarily includes the scheduling of resources and the management of the overall installation process.

• Directly manages a team of Product Install Engineers. Provides direction to employees according to established policies and management guidance.
• Frequently interacts with subordinates, outside customers and functional peer groups at management levels, conducting presentations of technical information concerning specific projects/schedules, etc.
• Strives to achieve the Strategic Objectives defined by the company: this includes, but is not limited to - Cost of Install, Cost of Pre-warranty, Install Cycletime, On-Time Install, and OOBQ.
• Manages cost through careful resource deployment, Install case management, and cross-charge management.
• Manages escalations during Install activities. Schedules and attends SAMs. Identifies resources and drives POA development across functional groups. Communicates status to all parties and upper management.
• Reviews Installation documentation including eQuality checklists, Install procedures, etc.
• Attends meetings, prepares, and presents material that report to management on the state of the business.
• Presents to Division and Exec Mgmt.
• Participates in Product Life Cycle team as a core member, representing Customer Ops for assigned product families.

Qualifications

• BS degree or AA with applicable experience.
• 3-5 years of work experience supporting comparable capital equipment for the semiconductor industry is required.
• Project management and organizational skills.
• Written and oral communication is both clear and concise.
• Superior presentation skills.
• Good interpersonal/communication skills in understanding customer needs.

Requirements

• BS degree or AA with applicable experience.
• Project management and organizational skills.
• Written and oral communication is both clear and concise.
• Superior presentation skills.
• Good interpersonal/communication skills in understanding customer needs.

Benefits

• Medical, dental, vision, life, and other voluntary benefits.
• 401(K) including company matching.
• Employee stock purchase program (ESPP).
• Student debt assistance.
• Tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits.
• Wellness benefits including an employee assistance program (EAP).
• Paid time off and paid company holidays.
• Family care and bonding leave.