[Hiring] Senior Manager, In-Store, Strategy & Operations @DoorDash USA
Mar 25, 2025 - DoorDash USA is hiring a remote Senior Manager, In-Store, Strategy & Operations. 💸 Salary: $170,000 - $250,000 usd. 📍Location: USA.
Role Description
You will lead the customer Strategy & Operation pod for our Going Out product. This means you will own critical pieces of our strategy including:
- Cx go to market
- Merchandising
- DoorDash product interactions (i.e. Dashpass and Pickup)
- Cx conversion and retention
- New product incubation, testing, and launch
Your ultimate metric will be driving more in-store orders from DoorDash customers. This role will have 3-4 direct reports, so people management experience is required. This is a highly visible, highly XFN role that interfaces daily with product, marketing, analytics, and sales.
You’re excited about this opportunity because you will…
- Build: help launch an exciting new product at DoorDash
- Strategize: Set the strategy for customer experience on Going Out
- Experiment: Scope tests and experiments on everything from activation to optimization
- Implement: Execute new marketing and comms plans to help our customer base grow
- Analyze: Build models to evaluate success and set new goals
- Influence: Work with our Product, Engineering, Operations, and Sales teams to scale Going Out
Qualifications
- 8+ years of experience in a role in strategy & operations, business planning, consulting, or product marketing (advertising experience a plus)
- Start up/early stage experience is a plus
- Proven track record of successfully owning revenue or growth goals
- Experience leading complex projects and working cross-functionally in a fast-moving environment
- Data-driven problem solver fluent in Excel/Google Sheets
- Basic/intermediate+ SQL experience
- Ability to dive into difficult problems without a playbook, diagnose root causes, analyze data, and devise an action plan
- Thrives while wearing multiple hats and working across a variety of projects and workstreams
Requirements
We expect this position to be filled by 5/18/2025.
Benefits
- Comprehensive benefits package for all regular employees
- 401(k) plan with an employer match
- Paid time off
- Paid parental leave
- Wellness benefits
- Several paid holidays
- Paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits for full-time employees
- Disability and basic life insurance
- Family-forming assistance
- Commuter benefit match
- Mental health program
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$170,000 - $250,000 usd
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
