[Hiring] Senior Integration Solutions Manager @MoneyGram

Role Description

The Senior Integration Solution Manager will lead the planning, design, and execution of technical integrations across our ecosystem of banks, payment networks, money transfer operators, fintech partners, and enterprise clients. This role ensures seamless connectivity, compliance with global standards, and operational scalability. The individual will act as a bridge between business teams, Product, Engineering, Compliance, and Legal ensuring integrations are delivered on time, to scope, and with high reliability.

The incumbent partners with regional counterparts to understand partner needs and document specific requirements and configurations. They are directly responsible for working closely with the partners to facilitate testing and project manage the life cycle to final certification of the interface or integration as needed.

Key Responsibilities

• Solution Design & Architecture
  • Design and document end-to-end integration solutions (APIs, SDKs, file-based, middleware).
  • Provide detailed consultation and technical education to MoneyGram's partners and regional teams to determine integration/interface requirements for External, Banking/Wallet partners, Billers, and Money Transfer Data File partners.
  • Strong knowledge of API protocols (REST, SOAP, GraphQL), data formats (JSON, XML, ISO20022).
  • Hands-on experience with payment rails (SWIFT, SEPA, ACH, UPI, mobile wallets, card networks).
  • Familiarity with one or more middleware platforms (MuleSoft, Boomi, TIBCO) and cloud (AWS, Azure, GCP). Knowledge of API gateways.
  • Translate business requirements into technical specifications with clear data mapping.
  • Ensure scalability, resilience, and compliance in integration design.
  • Evaluate partner capabilities and recommend optimal integration models.
  • Champion technical needs to internal stakeholders.
  • Act as a technical SME for internal departments and regional teams.
• Partner & Client Onboarding
  • Serve as the primary technical lead during partner integrations.
  • Guide partners through discovery, sandbox testing, certification, and production go-live.
  • Create and maintain reusable playbooks, checklists, and technical guides.
  • Support Pre-sales discussions with technical solution design and feasibility assessments.
• Program & Delivery Management
  • Own the full integration lifecycle from scoping to deployment.
  • Track project milestones, risks, and dependencies across multiple integrations.
  • Ensure error monitoring and root-cause analysis for integration issues.
• Compliance & Security
  • Work with Compliance and Risk to embed regulatory requirements (AML, KYC, PCI DSS, GDPR, PSD2).
  • Ensure integrations meet security best practices (OAuth2, SAML, tokenization, encryption).
  • Keep up-to-date with evolving global regulatory frameworks affecting payments and remittances.
• Continuous Improvement
  • Identify opportunities to standardize integrations, reduce redundancy, and accelerate integrations.
  • Establish metrics (time-to-integrate, error rates, partner satisfaction) and report regularly.
  • Share market feedback with Product Management to introduce, demonstrate, and promote technical enhancements to current and prospective partners.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 8+ years of experience in integration management, solution architecture, or API-based connectivity (at least 3-4 years in fintech/payments preferred).
• Experience in technical and business product management or similar related field with knowledge of Java/C#/Python/.NET and XML technologies and web technologies.
• Demonstrated success leading multi-stakeholder integration projects in fast-paced environments.
• Excellent communication, stakeholder management, and problem-solving skills.
• Any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable.

Success Metrics

• Reduced time-to-integrate for new partners/clients.
• High system uptime and minimal integration-related failures.
• Strong partner satisfaction scores during onboarding and post-go-live.
• Compliance alignment across all integrations with no major regulatory issues.

Benefits

• Comprehensive Health Insurance - Medical coverage for eligible employees and their families (subject to benefits limit, policy terms and conditions).
• Life and Accident Insurance - Financial protection coverage for eligible employees.
• Community Service Days - Paid time off for eligible employees to volunteer in their communities.
• Tuition Reimbursement - Educational assistance program for eligible employees (subject to program guidelines and approval).
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees.
• Employee Assistance Program - Confidential counseling and support services for eligible employees.
• Employee Referral Program - Incentive program for employee referrals (subject to program terms).
• Remote work flexibility - Available for eligible roles with hybrid or remote work options.