[Hiring] Senior Inbound Product Manager Intern @ServiceNow

Role Description

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.

• Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities.
• Interns will have access to online learnings and a dedicated summer coach to further grow their careers.

If you want to make work, work better, we want you.

We are looking for full-time MBA students to join our Product Management team at ServiceNow. As a Product Manager, you will:

• Work on complex high-tech problems by undertaking research, designing, and executing analysis.
• Help frame and structure complex problems.
• Work closely with team members and stakeholders to accelerate our impact and contribute to our overall business strategy.

This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company!

Product Management is a team sport at ServiceNow. We have a unique organization structure in which multiple Product Management roles work together to contribute to a product’s success.

• We have two types of Product Managers: Inbound and Outbound.
• If you’re interested in both roles, please apply to your top choice only. Your application will automatically be considered for both roles.

For context:

• Outbound Product Managers enable Go-To-Market teams on product innovation and evangelize the product with customers and partners.
• Inbound Product Managers plan for and develop new products and future releases of a product.

A few key responsibilities of Inbound PMs include:

• Set product vision & strategy.
• Define the roadmap, requirements & product success metrics.
• Develop and test innovative product ideas.
• Work closely with customers to understand their needs and problems to be solved.
• Own detailed competitive analysis for their feature/product.

Additional possible responsibilities include:

• Support senior program managers and/or product managers across the entire project lifecycle.
• Work and collaborate directly with Product Managers, Product Design, & Development Teams.
• Build familiarity with scrum process and contribute to team deliverables.
• Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue.
• Research and collect product requirements from key buyer audiences and end-users.
• Oversee the product or project timeline, deadlines, milestones.
• Contribute to the complete product lifecycle.
• Understand the technical and business impacts of product decisions.

Qualifications

• Internship location may vary based on team growth strategies.
• Currently enrolled full-time at an accredited university pursuing an MBA in Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field.
• Graduating May 2028 or later.
• Available to work full-time for a 12-week summer internship.
• 3–6 years of related experience.
• Experience using or evaluating AI to improve workflows, decision-making, problem-solving, automation, or data-driven insights.
• Experience defining product requirements and translating them into a product roadmap.
• Strategic mindset with the ability to balance customer desirability, business viability, and technical feasibility.
• Strong prioritization, problem-solving, and analytical skills, with a data-driven and hypothesis-led approach.
• Deep curiosity about customer needs and a passion for building relationships and delivering high-value solutions.

Requirements

• Familiarity with Agile methodologies and the Software Development Lifecycle (SDLC).
• Experience collaborating with developers and designers to create compelling customer experiences.
• Demonstrated project management experience through internships, academic work, or personal projects.

Benefits

• Base pay of $55.46 - $71.09, plus equity (when applicable), variable/incentive compensation, and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• ESPP, matching donations, flexible time away plan, and family leave programs.