[Hiring] Senior Director, Platform Prioritization & Delivery @Mission Lane

Role Description

We're looking for a Senior Director to own cross-functional prioritization and delivery across Mission Lane, reporting to the SVP, Product, Platform, & Delivery.

The impact you'll make:

• Every initiative Mission Lane ships – a better payment plan, a faster credit decision, a clearer way to see progress – moves a customer forward.
• The system that sorts through those prioritization decisions is yours to run.
• You’ll manage the framework and facilitate the discussions that decide what goes first.
• This function is new at Mission Lane, and you're the one who fills in what's missing and runs it day to day.

What you'll own:

• A team of four Delivery Managers, each embedded in a different focus area (Collections, Data & AI/Model Process, Portfolio Management, and Acquisitions).
• The prioritization tracker as Mission Lane's single source of truth for what's in flight, at what stage, and why.
• Weekly prioritization meetings, MBRs, and QBRs, run with enough rigor to hold up under executive scrutiny.
• Company-wide delivery standards, frameworks, and tooling that initiative teams adopt in their day-to-day work.
• Cross-functional alignment across Product, Engineering, Data Science, Credit, Marketing, Finance, and Legal/Compliance.
• Post-initiative retrospectives that produce concrete changes to how the next initiative gets planned and delivered.

You'll thrive in this role if:

• You've led delivery inside an organization with genuine cross-functional complexity.
• You've built a prioritization or delivery process yourself.
• Your background is in product, program, or technical delivery leadership.
• You build just enough process to protect capacity and speed.
• You have direct conversations with senior stakeholders when priorities conflict.

Qualifications

• A proven track record of building processes and oversight to drive improved speed to impact across an organization.
• A proven track record leading and developing a team focused on organizational effectiveness.
• Experience working in a highly regulated and technical environment.
• Experience owning enterprise-level portfolio intake, prioritization, and execution tracking end to end.
• A demonstrated ability to align senior and executive stakeholders across functions.
• Deep working knowledge of modern delivery methodologies.
• Experience structuring and running core enterprise operating cadences.
• Hands-on experience with modern portfolio and workflow tooling.
• A background that includes hiring, coaching, and developing direct reports.
• Ability to travel ~4+ times per year for high quality in person collaboration.

Preferred Qualifications

• Direct experience in consumer lending, credit cards, or another regulated financial services environment.
• Experience scaling delivery governance and team structures inside a fast-growing organization.
• Expertise configuring enterprise-grade portfolio tools.
• Experience building portfolio dashboards to track delivery velocity, resource utilization, and realized business impact.

Compensation

• Annual full-time starting base salary range: $196,000 - $243,000.
• This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
• Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.
• Mission Lane also offers a comprehensive benefits plan, which includes:
• Paid time off
• 401(k) match
• Monthly wellness stipend
• Health/dental/vision insurance options
• Disability coverage
• Paid parental leave
• Flexible spending account (for childcare and healthcare)
• Life insurance
• Remote-first work environment