[Hiring] Senior Director of Product Marketing @Pindrop

Role Description

As the Senior Director of Product Marketing at Pindrop, you’ll play a crucial role at the nexus of Marketing, Product, and Sales, with substantial impact potential on company growth. Your core results will include:

• Leading product positioning, launch processes, and customer insight programs for AI-driven security and authentication solutions.
• Defining and executing go-to-market strategies for new and existing products, collaborating cross-functionally with Product, Engineering, and Marketing.
• Translating complex technology (including AI models, machine learning, and deepfake detection) into compelling messaging and proof points that resonate with technical and business audiences.
• Developing impactful content and sales enablement materials tailored for technical buyers, business leaders, and diverse customer segments.
• Documenting customer buying journeys, personas, and our competitive landscape.
• Acting as the primary thought leader for AI-centric products externally, through industry presentations, analyst briefings, and written media.
• Driving competitive and market intelligence; understanding buyer personas, customer journeys, and security market trends.
• Managing product marketing plans, budgets, and program KPIs to inform strategic decisions and future investment.
• Supporting and training sales channels on highly complex, AI-enabled product solutions and value delivery.
• Owning launches of innovative new products and features, particularly those leveraging AI for authentication, fraud detection, and voice biometrics.
• Leading development of customer success stories and case studies that showcase AI impact.
• Mentoring and growing a team of product marketing professionals passionate about driving security innovation.
• Managing all internal and public-facing documentation, such as claims and customer references.

Qualifications

• 7+ years of B2B SaaS product marketing experience, including at least 2 years in a market-facing role.
• Experience translating technical concepts (especially AI or machine learning) for varied audiences.
• Direct experience marketing security, authentication, AI/ML, or cloud contact center solutions, including go-to-market strategy and product launches.
• Deep understanding of the cybersecurity industry, with exposure to AI trends, data protection, Zero Trust approaches, and domain expertise in areas such as SIEM, EDR, or voice biometrics.
• Advanced proficiency with collaboration, CRM, and automation tools (Slack, Salesforce, Marketo, DemandBase, Google Analytics).
• Exceptional communication skills, both written and verbal; comfortable presenting technical ideas and outcomes to external audiences.

Requirements

• 10+ years overall experience in product marketing, cybersecurity, or high-tech SaaS environments.
• Hands-on experience developing and executing marketing strategies for AI-powered products.
• Experience leading a product marketing team, with demonstrated mentorship and talent development.
• Bachelor’s degree in Marketing, Computer Science, Business, or a related field. Advanced degree (MBA or technical master’s) preferred.
• Familiarity with cloud security, data privacy regulations, and emerging security technologies.

Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution.
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents.
• One year of diaper delivery for your newest addition to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.