[Hiring] Senior Director of Product Marketing @Cresta

Role Description

We are seeking an exceptional Sr. Director of Product Marketing to define and drive the go-to-market strategy for Cresta’s AI Agent and Agentic Assist portfolio (Cresta Agents). This leader will report to the VP of Product Marketing and play a critical role in the next phase of Cresta’s growth.

• Own the development and continuous refinement of segmentation, positioning, and messaging for our AI Agent and Agentic Assist (Cresta Agents) portfolio.
• Partner closely across Product, Sales, Customer Success, and Marketing to define and execute go-to-market strategies.
• Introduce new AI Agent and Agentic Assist products and capabilities to the market.
• Deeply understand where and why we win or lose AI Agent and Agentic Assist opportunities.
• Conduct ongoing market research and competitive analysis to identify emerging opportunities.
• Partner with the broader marketing organization to develop thought leadership perspectives.
• Serve as a strategic advisor to executive leadership on market dynamics and long-term platform strategy.
• Act as a cross-functional leader and connector across sales, marketing, product, and partnerships.

Qualifications

• 8–12+ years of product marketing experience, ideally in Enterprise SaaS or AI.
• Experience leading GTM strategy for complex, technical platforms.
• Proven track record influencing executive stakeholders.
• Strong analytical skills and ability to translate data into strategic direction.
• Excellent communication skills and comfort presenting at the executive level.
• Strong understanding of large language models and enterprise AI deployment.
• Experience building and scaling product marketing teams.

Preferred Qualifications

• Experience in contact center, customer experience, or enterprise automation categories.
• Experience marketing AI Agent or agentic AI systems.

Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family.
• Flexible PTO to take the time you need, when you need it.
• Paid parental leave for all new parents welcoming a new child.
• Retirement savings plan to help you plan for the future.
• Remote work setup budget to help you create a productive home office.
• Monthly wellness and communication stipend to keep you connected and balanced.
• In-office meal program and commuter benefits provided for onsite employees.

Compensation at Cresta

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $220,000 - 260,000 + Equity

Recruiting Information

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected] .

We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact [email protected] (if you are opting out, please use the subject ‘Opt-Out’ in your email).

We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.