[Hiring] Senior Commercial Product Director @ACAMS

Role Description

This newly created senior leadership role is responsible for defining and executing ACAMS' commercial product strategy across our training portfolio and digital ecosystem. The role will drive portfolio growth, market expansion, customer value, and commercial performance by:

• Developing compelling value propositions
• Optimizing pricing and packaging strategies
• Ensuring ACAMS' offerings remain aligned with evolving industry needs

Working closely with the Chief Product Officer and cross-functional leaders, the successful candidate will:

• Translate market insights and strategic priorities into growth initiatives
• Make investment decisions and scalable solutions that strengthen ACAMS' market leadership
• Deliver sustainable business results

Accountable for driving growth and the performance of ACAMS' training portfolio and digital ecosystem, this position will oversee:

• Portfolio strategy
• Commercial performance through the lifecycle of products

Success will be measured through:

• Business growth
• Revenue performance
• Customer adoption
• Market impact
• Capitalizing on emerging opportunities across global markets

A key responsibility will be shaping portfolio priorities through:

• Customer insights
• Market intelligence
• Competitive analysis
• Commercial evaluation

The position will work closely with various teams to ensure offerings are:

• Differentiated
• Commercially successful
• Deliver measurable value for customers and the business

In partnership with Sales, Marketing, and Customer Success, the successful candidate will lead:

• Go-to-market strategies that drive acquisition, retention, expansion, and cross-sell opportunities
• Define segment-specific value propositions and growth strategies

The position will lead a team of senior product managers, providing:

• Strategic direction
• Coaching
• Portfolio oversight

As a senior leader, the successful candidate will act as a trusted advisor to senior sales leaders and executive stakeholders, representing ACAMS with:

• Key customers
• Partners
• Industry practitioners

Qualifications

• Strong commercial acumen and product management expertise
• At least 10+ years of relevant industry experience in financial services
• Degree/Master’s Degree in business, law, finance, economics, computing, engineering or related fields
• Strong Excel skills and data analysis
• Experience in innovation, new product launch, service/solution design
• Strong interpersonal and relationship-building skills
• Proven ability to work cross-functionally
• Excellent organizational and multi-tasking skills
• Proactive thinker with the ability to work independently and in a team
• Executive presence and strong communication skills
• Fluent English speaker; additional modern languages advantageous
• Ability to work flexible hours and travel as required
• Highly prefer permanent residence in East coast regions

Requirements

• Ability to work flexible (off) hours when working on deadlines
• Ability to travel as required

Benefits

• EEO employer M/F/D/V
• Commitment towards diversity and inclusion
• Support for laws that prohibit discrimination
• Drug-free workplace