[Hiring] River Cruise Product Development Manager @Uniworld

Role Description

We’re seeking a dynamic and strategic Product Development Manager to design, launch, and continuously refine Trafalgar’s new River Cruise portfolio, creating immersive journeys that bring Trafalgar’s signature connection to people, places, and culture to life on the water. The focus of this role will be on shore experiences, extensions, and optional experiences. It will work closely with other teams responsible for hospitality, onboard entertainment, operations, ship design, and marketing.

This is an exciting opportunity to play a pivotal role in shaping a brand-new product line that will redefine how guests experience river cruising, combining Trafalgar’s renowned storytelling and local expertise with the comfort and charm of life aboard a river vessel.

In this role, you will own the product vision and lead the end-to-end development of Trafalgar’s River itineraries, from concept and design to launch and ongoing optimization. You’ll collaborate closely with regional teams, operations, marketing, and commercial stakeholders to ensure each journey delivers exceptional guest satisfaction, strong financial performance, and seamless operational execution.

Qualifications

• Deep knowledge of (in particular, European) destinations and waterways, including routing, port logistics, and excursion feasibility
• Significant experience in product development or contracting within cruising industry (global experience advantageous)
• Proven ability to translate brand identity into guest-centered product design
• Excellent collaboration skills, working effectively across multiple functions and stakeholders
• Exceptional written and verbal communication skills, able to convey clear vision and inspire cross-functional alignment
• Entrepreneurial mindset, motivated by building and scaling a new product category
• Strategic thinker with meticulous attention to operational detail
• High proficiency in Excel for costing, itinerary management, and product tracking
• Creative and culturally curious, with a passion for connecting travelers to the heart of each destination
• Collaborative and approachable, embodying Trafalgar’s warm and human brand spirit
• Committed to responsible tourism and the TTC goal to Make Travel Matter®

Requirements

• Work Location: Home-based or at one of our TTC offices in the EU, UK or Switzerland
• Travel: International travel required

Role Success Criteria

• Launching new itineraries on new vessels in line with our Value Creation plan that will be competitive, innovative and drive passenger growth.
• Modify existing itinerary to drive sales and guest satisfaction.
• Demonstrate strong commercial acumen, working with the finance team to model costs, assess ROI, and drive profitable growth.
• KPIs on Sales targets and NPS targets will be set with the successful applicant in line with business expectations.