[Hiring] Product Specialist @SmartIPlace

Role Description

The State of Ohio (JFS) is seeking an experienced Salesforce Administrator with Copado DevOps expertise to support platform configuration, release management, data operations, and system governance. The role involves maintaining deployment pipelines, ensuring data integrity, and adhering to state IT compliance standards.

Key Responsibilities

• Copado / DevOps
  • Manage Copado DevOps including pipelines, deployments, Git integration, and environment management.
  • Oversee deployments across Dev, QA, UAT, and Production.
  • Implement change & configuration management processes.
  • Ensure all releases meet state audit and security requirements.
• Salesforce Administration
  • Perform Salesforce configuration: users, roles, profiles, objects, fields, validation rules.
  • Build enhancements and system improvements to support business needs.
  • Manage licenses and communicate platform updates.
  • Monitor system usage, support users, and drive adoption.
• Data Management
  • Perform data imports/exports using Data Loader, Workbench, and Salesforce tools.
  • Maintain data quality, perform updates, transformations, and error resolution.
  • Manage OwnBackup for data backup, recovery, and sandbox data seeding.
  • Monitor integrations and resolve sync issues.
• Reporting & Documentation
  • Create dashboards, reports, and maintain report folders.
  • Document processes, configurations, data flows, and deployment logs.
  • Maintain training materials and release documentation.

Qualifications

• 4+ years Salesforce System Administration experience
• 4+ years Copado Administrator experience
• 4+ years Copado DevOps operations (pipelines, deployments)
• 1+ year OwnBackup (backup, recovery, data seeding)
• 1+ year experience with Data Loader, Workbench, Salesforce utilities
• 1+ year Change & Configuration Management experience

Preferred

• Salesforce Administrator (ADM-201) certification
• Copado Certified Administrator / Consultant
• Public sector or state government experience
• Multi-org or shared Salesforce release pipeline experience