[Hiring] Product Specialist @Tinuiti

Role Description

The MMM Solutions Engineer is a critical bridge role responsible for the successful implementation of Tinuiti's Bliss Point Data Scientific MMM Products. This role engages pre-SOW signing and stays closely involved through data onboarding and the client's first model readout — ensuring every engagement is technically sound, strategically set up, and delivered on time.

The ideal candidate has a strong technical background, the ability to interpret complex model outputs and translate them into actionable insights, and the communication skills to coach and enable client-facing teams. Strong technical project management — coordinating stakeholders and holding teams to milestones — is essential, as is a comfort with process engineering and automation to make deployments more scalable over time.

Key Responsibilities

• Product Scoping: Partner with Sales pre-SOW to assess product-client fit, define the right model scope (e.g., DTC vs. DTC and Commerce), and provide input on SOW language to ensure commitments are accurate and achievable.
• Technical Onboarding: Support end-to-end data onboarding for all MMM engagements, serving as the primary technical resource for client data questions while partnering with Client Reporting, Client Delivery, and Econometrics.
• Pre-Readout Enablement: Partner with Client Delivery to prepare for the first model readout — helping the team understand model outputs and coaching them on how to use our toolkit to frame budget recommendations and strategic decisions for the client.
• Client Data Science Engagement: Lead methodology walkthroughs for client data science teams, fielding technical questions about model construction, assumptions, and outputs.
• Cross-Functional Coordination: Serve as the central point of contact across Client Reporting, Econometrics, Sales, and Client Delivery — ensuring continuity, preventing over-promising, and holding stakeholders accountable to timelines.
• AI-Powered Efficiency & Process Optimization: Identify and implement opportunities to use AI tools, agents, and automation to make workflows faster and more scalable. Standardize implementation processes into practical, repeatable products.
• Product Feedback: Synthesize engagement patterns and client feedback to inform feature development and improve the overall offering.

Qualifications

• Mathematical Proficiency: Strong background in data analysis, statistics, or a related technical field — able to understand model methodologies and explain outputs to both technical and non-technical audiences.
• Project & Stakeholder Management: Proven ability to manage multiple concurrent engagements — building timelines, sequencing dependencies, and holding cross-functional partners accountable without direct authority.
• Data Literacy: Comfort in the "messy middle" of data and user needs, with an ability to simplify complex data sets into clear, actionable insights.
• Strategic Communication: Able to translate the "why" behind the "what" for internal stakeholders and external clients, including C-suite executives and client data science teams.
• Proactive Ownership: A "Maker's Mindset" — proposes solutions and drives projects forward with minimal hand-holding.
• Collaboration & Engineering Empathy: Experience partnering with model builders on technical hand-offs and QA.
• Client-Facing Experience: Comfortable with C-level executives and technical decision-makers; experience in a customer-facing or new-business-oriented role is a plus.
• Automation & AI Fluency: Demonstrated comfort using AI tools and automation to improve process efficiency, with a curiosity to keep pushing that capability forward.

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. We offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. Additionally, we provide 20 paid holidays, including multiple long weekends.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
• Retirement: Match up to 4% of your contributions at 100%.
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity.
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.