[Hiring] Product Owner @BotCity

Role Description

The Product Owner will drive the execution of BotCity's Orchestrator product, turning strategic direction into a clear, well-prioritized roadmap that strengthens its market leadership and supports its continued growth. This professional will keep a healthy, prioritized backlog, make sure the squad delivers working software every sprint, and lead ongoing improvements to delivery speed, predictability and quality using meaningful metrics.

BotCity is looking for a data-driven product professional who is comfortable with ambiguity in a startup setting, cares deeply about delivery quality, and takes full ownership of what ships, earning engineers' trust through clarity and follow-through. The role reports to the Product Manager.

Responsibilities

• Own Orchestrator’s product backlog end-to-end — grooming, prioritization, dependency management, and sprint readiness.
• Ensure 100% of items entering a sprint have clearly defined acceptance criteria, eliminating rework caused by scope ambiguity.
• Frame backlog items as testable hypotheses where appropriate, keeping delivery connected to Orchestrator's product goals.
• Lead sprint ceremonies (planning, refinement, review, and retrospectives), adapting agile practices pragmatically to what the team actually needs.
• Translate strategic direction into clear, well-scoped stories, asking the right clarifying questions upfront to prevent rework downstream.
• Proactively initiate and structure discovery work every sprint cycle (user feedback synthesis, assumption mapping, delivery retrospectives), and bring evidence-based recommendations.
• Act as the primary point of contact for requirement clarification during development, unblocking engineers quickly and protecting sprint integrity.
• Define, monitor, and report on delivery health KPIs through Jira, including sprint predictability, defect leakage, and cycle time, giving the BotCity continuous visibility into Orchestrator’s delivery quality.
• Contribute actively to roadmap and product direction conversations, bringing a grounded, delivery-informed perspective to strategic discussions.

Qualifications

• Bachelor's degree in Information Technology, Computer Science or a related field.
• Prior experience (3+ years) in product ownership or a closely adjacent role in a tech company, ideally operating as the primary or sole PO on a product.
• Deep understanding of the software development lifecycle — from code changes flowing through development, staging, and production environments, through QA evaluation and release.
• Proven ability to independently own a full product backlog, including stories, acceptance criteria, dependencies and prioritization.
• Solid experience running Agile/Scrum methodologies.
• Proficient with Jira for project, backlog and sprint management.
• Prior experience in an early-stage, high-growth, and fast-paced startup environment.
• Experience working with MS Office/Excel, Google Suite, Notion.
• Drives projects to completion with accountability, and takes calculated risks with the customer in mind.
• Starts from customer needs and works backwards, systematically managing tasks, resources and priorities to meet objectives.
• Communicates proactively, clearly and concisely, respectfully challenges decisions and commits fully once they're made, and actively seeks, gives and acts on feedback.
• Portuguese - Fluent.
• English - Advanced.
• Ability to travel as needed to support events and meet the team.

Preferred Qualifications

• Experience working in the B2B SaaS market.
• Exposure to enterprise software, automation, AI agents, or developer-facing products.
• Familiarity with product analytics tools (e.g., Mixpanel, Amplitude, Metabase).
• Working familiarity with GitHub or version control workflows.