[Hiring] Product Manager III @IDEMIA North America

Role Description

• Define, maintain, and communicate product vision, positioning, strategy, business priorities, and multi-year roadmaps for assigned Smart Credentials products.
• Own product lifecycle activities from discovery and business case through requirements, development, qualification, launch, sustainment, migration, end-of-sale, and end-of-life.
• Gather and synthesize customer, partner, sales, market, competitive, regulatory, and technical input. Translate that input into clear product requirements, use cases, acceptance criteria, and prioritized backlogs.
• Prioritize features and investments based on customer value, market opportunity, business impact, security and compliance requirements, technical feasibility, cost, schedule, risk, and available resources.
• Coordinate cross-functional execution with engineering, applet and software teams, technical consultants, manufacturing, personalization, supply chain, quality, certification laboratories, marketing, sales, finance, legal, and third-party suppliers.
• Manage assigned Smart Credentials initiatives such as PIV and CIV smart cards, FIDO2 authenticators and USB security keys, dual-interface and hybrid credentials, PACS technologies including Prox and DESFire EV3, middleware, minidrivers, credential-management tools, readers, and future cryptographic platforms.
• Drive new-product introduction and product readiness, including product definitions, part numbers and configurations, qualification plans, pricing inputs, product collateral, sales enablement, sample strategy, launch criteria, support readiness, and transition plans.
• Develop product costing and pricing recommendations in partnership with finance, sourcing, manufacturing, and commercial teams. Support business cases, forecasts, investment requests, and make-versus-buy evaluations.
• Lead product reviews and provide clear status on roadmap progress, decisions, dependencies, risks, issues, budget, customer commitments, and corrective actions.
• Support customer discovery, technical and commercial presentations, demonstrations, proposals, RFIs/RFPs, product questionnaires, and strategic account engagements.
• Manage vendor and partner contributions by defining scope, deliverables, interfaces, acceptance criteria, schedules, and escalation paths.
• Ensure product requirements and launch decisions address applicable identity, cybersecurity, interoperability, quality, privacy, export, and regulatory obligations.
• Monitor product performance and customer feedback after launch. Drive corrective actions, enhancements, documentation improvements, and portfolio simplification.
• Create and maintain reliable product documentation, including roadmaps, requirements, decision records, product playbooks, launch packages, customer-facing descriptions, lifecycle notices, and internal training material.

Qualifications

• Bachelor's degree in product management, business, engineering, computer science, cybersecurity, information systems, or a related discipline, or equivalent relevant experience.
• Minimum of 10 years of relevant experience in product management, product ownership, solution management, or a closely related role for secure technology, identity, credentialing, cybersecurity, payment, access-control, or hardware/software products.
• Demonstrated experience defining product strategy and roadmaps and taking products or significant features from concept through launch and lifecycle management.
• Ability to convert customer and market needs into structured requirements, priorities, trade-off decisions, and measurable product outcomes.
• Experience coordinating cross-functional teams without relying on direct reporting authority.
• Strong written and verbal communication skills, including the ability to explain complex technical subjects to business, customer, and executive audiences.
• Working knowledge of product-development practices, backlog management, release planning, and product documentation.
• Ability to manage multiple priorities, make decisions with incomplete information, identify risks early, and drive issues to closure.
• Ability to work with confidential customer, product, pricing, security, and technical information.

Requirements

• Experience with identity and access management, smart cards, hardware authenticators, PKI, FIDO, PIV/CIV, PACS, credential management, or secure-element products.
• Familiarity with relevant standards and programs such as FIPS 201, NIST SP 800-73, FIPS 140-3, ISO/IEC 7816, ISO/IEC 14443, GlobalPlatform, FIDO CTAP/WebAuthn, and cryptographic key-management practices.
• Experience with government and regulated commercial customers, product certifications, qualification laboratories, manufacturing, personalization, or supply-chain partners.

Company Description

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control.