[Hiring] Product Manager - AI Platform @nesto

Role Description

At nesto, we are building Maestro: an AI platform that makes mortgage professionals dramatically more productive across sales, underwriting, and loan servicing. This is not "AI theater"— Maestro is already live, actively assisting underwriters with real files today.

As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of complex operational workflows, machine learning, and real mortgage expertise to turn hard problems into shipped product.

Why nesto’s approach to AI is different:

• We sit where the work happens: Direct access to workflows, policies, and expert feedback inside real mortgage operations across the full lending journey.
• Built for a regulated industry: AI is embedded directly into production, continuously learning from human underwriter judgment.
• End-to-end integration: We connect the full lending stack to make AI practically and systemically useful.

What you'll be doing here:

• Turn complex operational reality into clear PRDs, decision logic, and shipped product.
• Work closely with ML, engineering, underwriting ops, and business stakeholders to define and deliver the roadmap.
• Define and improve the metrics that matter: throughput, time-to-decision, accuracy, and capacity gained.
• Build tight feedback loops between AI output and expert human judgment.
• Keep execution moving in a high-ambiguity, high-accountability environment.
• Stay ahead of how AI is reshaping mortgage origination and bring informed recommendations to the roadmap.
• Share what you discover — how you work should make the people around you better.

Qualifications

• 3-5 years of experience in consulting or a high-ownership product role in a complex environment.
• Ability to write clearly, think structurally, and go deep on systems, data, and edge cases.
• Comfortable operating without perfect inputs — you find the truth, make the call, and drive the work forward.
• Proven, active fluency with AI tools across your PM workflow: discovery, testing, documentation, analysis, and measurement.
• Strong communication skills with the ability to explain complex concepts clearly to non-experts in Product and Engineering.

Requirements

• Preferred but not a must: Mortgage or regulated financial services experience — curiosity, rigor, and execution matter more.
• Familiarity with LOS systems, origination platforms, or lending technology.
• Exposure to AI or ML-assisted decisioning, document intelligence, or automation in a financial services context.
• Familiarity with broker and advisor-facing workflows and the nuances of supported versus self-serve client journeys.

Interview process

• Recruiter Screen – 30 minutes.
• Discovery Call with Director of Product – 30 minutes.
• Take-home Assignment followed by Presentation and Q&A – 60 minutes.
• Final Stakeholder Interview – 45 minutes.
• Criminal Record and Reference Checks + Offer.

Benefits

• Competitive Rewards: Competitive compensation, performance incentives (where applicable), and recognition for your contributions.
• Health & Wellness: Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family.
• Time to Recharge: Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge.
• Planning for the Future: RRSP matching to support your long-term financial wellbeing.
• Family Support: Enhanced maternity and parental leave top-up programs.
• Learning & Growth: Education assistance, mentorship, training, and opportunities to build your career across Nesto Group.
• Tools for Success: Modern technology, collaborative teams, and the resources you need to do your best work.

Diversity, Equity & Inclusion

At Nesto Group, we believe diverse perspectives make us stronger. We are committed to fostering an inclusive workplace where everyone feels respected, supported, and empowered to succeed.

We welcome applications from people of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of racialized communities, women, and members of the 2SLGBTQIA+ community.

If you require accommodation during any stage of the recruitment process, we are committed to working with you to meet your needs.