[Hiring] Product Manager @Bask Health

Role Description

We're looking for a Product Manager, EMR & Clinical Workflows to own and improve the clinical software experiences that support patient care across Bask's telehealth platform.

• Own product initiatives across Bask's patient charts, clinical review queues, encounters, and prescribing workflows.
• Help define and execute the product roadmap for EMR and clinical workflow experiences.
• Work with clinicians, clinical operations teams, and other stakeholders to understand daily workflows and identify opportunities for improvement.
• Improve how providers access, review, document, and manage patient information.
• Develop intuitive workflows for reviewing patient submissions, managing clinical queues, and completing encounters.
• Identify opportunities to reduce unnecessary steps, repetitive tasks, and manual work across clinical processes.
• Partner with engineering and design teams to translate clinical needs into clear product requirements and technical specifications.
• Collaborate with clinical stakeholders to ensure workflows support appropriate documentation, review, and prescribing processes.
• Work with engineers to understand APIs, integrations, data flows, and technical implementation tradeoffs.
• Coordinate with Patient Experience, Intakes & Conversion, and Pharmacy Platform teams to ensure clinical workflows connect accurately with patient-facing and fulfillment experiences.
• Improve reliability, error handling, and clarity across clinical workflows, particularly where incomplete or inaccurate information could affect care processes.
• Define and monitor metrics such as review turnaround time, workflow completion, error rates, feature adoption, and clinician satisfaction.
• Gather user feedback, review product analytics, and use findings to prioritize improvements.
• Lead assigned product initiatives through discovery, development, testing, launch, and iteration.
• Take ownership of product outcomes and continuously improve the clinician experience.

Qualifications

• 2+ years of professional product management experience building and shipping software products.
• At least 1 year of JavaScript/TypeScript experience.
• At least 1 year of professional experience in an engineering role.
• Ability to read and write code, understand technical implementation details, and communicate effectively with engineers.
• Experience working on SaaS products, workflow management platforms, enterprise applications, or complex web-based software.
• Strong understanding of APIs, integrations, and modern web application development.
• Experience translating complex user needs and business requirements into clear, actionable product specifications.
• Strong product discovery, prioritization, and execution skills.
• Experience working directly with engineers, designers, and cross-functional stakeholders.
• Ability to use user feedback, product analytics, and operational metrics to make informed decisions.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, work independently, and deliver high-quality products in a fast-moving environment.

Requirements

• Experience with electronic medical records (EMR), electronic health records (EHR), or clinical software platforms.
• Familiarity with patient charts, clinical documentation, provider review queues, or encounter management.
• Experience with e-prescribing workflows, medication management, or pharmacy integrations.
• Understanding of healthcare privacy, security, and regulatory considerations, including HIPAA.
• Familiarity with healthcare interoperability standards such as HL7 or FHIR.
• Experience improving operational workflows for healthcare professionals or other specialized users.
• Experience building configurable SaaS platforms that support multiple organizations or clinical teams.
• Familiarity with clinical workflow automation, decision-support tools, or AI-assisted documentation.
• Experience with telehealth, digital health, or healthcare technology.