[Hiring] Lead Data Product Owner @CareFirst

Role Description

Serves as an authority over Product Owners and product teams to ensure clarity in strategic direction. Brings an expertise to lead and manage project requirements and introduces new, beneficial tools and practices. Focuses on managing the development of products to meet the needs of internal and external clients, and helps to establish the business value for their development and implementation. Provides business point of view and guidance on opportunities and risks to support clients.

• Leads the development of the product portfolio and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product Owners, and scrum teams.
• Collaborates with management to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products.
• Validates proposed solutions by performing market research to gain insights and inform; assists with pricing packages and structures.
• Communicates internally and externally, develops and maintains Product Roadmap(s).
• Manages Product Backlog(s) for the development teams by using product road mapping and backlog management tools.
• Works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
• Aides in the development process by attending product refinement, sprint planning, and sprint reviews.
• Coordinates and organizes workshops with product users using the discover and define approach; validates hypotheses and implements best solutions.
• Contributes to wider initiatives and activities that support and increase customer satisfaction.
• Conducts product training to partners, staff, and identifies need for individual/team training opportunities.

Qualifications

• Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• 8 years experience business analysis, business development, solutions development, system analysis, technical design/development implementation or equivalent experience OR 6 years Previous product owner experience with an in-depth knowledge of agile process and principles.
• Preferred Qualifications: Previous healthcare experience; Advanced degree.

Requirements

• Proficient in Agile methodologies, principles, and procedures.
• Ability to use Product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Benefits

• Comprehensive benefits package.
• Various incentive programs/plans.
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Company Description

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.