[Hiring] Product Manager @Webgility

Role Description

We're hiring a Product Manager to own specific product areas within Webgility Online, working closely with engineering, customers, and the broader product org to reduce errors, improve retention, and ship features that solve quantified customer pain — not to run processes for its own sake.

This is an execution-heavy, high-autonomy role. You'll be expected to identify problems, work with engineering to scope and ship solutions, talk to customers directly, and drive initiatives to completion without needing to be walked through each step.

Qualifications

• Minimum 5 years of total professional experience, including at least 3 years in a dedicated Product Management role — not project management, program management, or scrum-only product-owner roles.
• Demonstrated ownership of product outcomes, not just feature delivery — has worked in a product organization where success is measured by customer/business impact, not ticket throughput.
• Has built and shipped customer-facing software products — B2B or B2C, either is acceptable.
• Strong preference for experience with accounting-related products (bookkeeping, financial close/reconciliation, ERP-accounting integrations, QuickBooks/Xero-adjacent tools, etc.).
• Moderate preference for experience with ecommerce, integrations/middleware, or fintech products.
• High agency — proven ability to drive tactical execution independently, without needing to be told the next step.
• Works directly with engineering (not just facilitating ceremonies) and directly with customers (discovery, feedback loops, validation) — not someone who only relays between the two.
• Track record of seeing initiatives through to completion with minimal hand-holding or oversight.
• Strong grounding in core PM fundamentals: problem discovery, prioritization frameworks, writing specs/PRDs, roadmap planning, data-informed decision-making, and stakeholder management.

Requirements

• Own outcomes for assigned product areas within WO — not just a backlog.
• Work directly with engineering teams to scope, prioritize, and ship — day-to-day, not just at sprint ceremonies.
• Talk to customers directly: discovery calls, support/ticket signal review, validating solutions before and after ship.
• Write specs/PRDs, prioritize using data (churn risk, customer pain severity, support volume), and track outcomes post-launch.
• Partner with retention, support, and engineering stakeholders to close the loop between customer pain and shipped fixes.

Benefits

• Remote-first with flexible working.
• Group health insurance (employee, spouse, children).
• Internet reimbursement.
• Learning and development support including certification costs.