[Hiring] Product Manager @Equiti Group

Role Description

As a key member of Equiti’s Product Team, our organization’s central hub, you’ll have the opportunity to shape how Salesforce supports our organization and the health systems we serve. Salesforce is central to how we sell, serve, and support our customers, connecting teams across Sales, Account Management, Language Operations, Customer Care, and Customer Experience.

This is a highly visible opportunity to take ownership of Salesforce as both a solution and a platform—and to build the processes, systems, and data practices that will help Equiti scale. We will be looking for you to identify opportunities, develop solutions, and establish new ways of working that make a lasting impact across the organization.

We are hiring for two things above all:

• Strong collaboration and solutioning skills, with the ability to understand complex, evolving problems and design thoughtful solutions across process, system, and data.
• Hands-on Salesforce expertise, with the ability to build, test and continuously improve those solutions yourself.

Qualifications

• A track record of taking an ambiguous cross-functional problem and delivering a working solution, including the process change and not only the system change.
• Credibility with commercial, operational, and technical audiences.
• Comfort living successfully within ambiguity, including the judgment to make timely decisions with incomplete information.
• Demonstrated administrator capability: declarative configuration, Flow, permissions and sharing, reports and dashboards, sandbox management, and data loading.
• Salesforce Certified Administrator strongly preferred.
• Ability to incorporate AI into day-to-day product management work.
• Practical familiarity with tools such as Claude, Microsoft Copilot, and ChatGPT.

Requirements

• Partner with function leaders as a peer, co-designing processes with the teams who will run them.
• Run discovery on problems that arrive badly framed, and judge the right instrument each time.
• Pilot with one team, prove the solution in real conditions, then scale it across the business.
• Run a single, transparent intake and prioritization process.
• Configure and build directly where you are the fastest path to value.
• Prototype in a sandbox and test a workflow with the team that will use it.
• Own the access and security model with IT and Security.
• Handle data quality hands-on where warranted.
• Be the internal voice of the platform.
• Run role-based enablement across every function that uses Salesforce.
• Establish Salesforce as the authoritative source for customer and commercial metadata.
• Ensure what you own or configure meets Equiti’s accessibility standard of WCAG 2.2 Level AA.
• Own the Salesforce product strategy and roadmap.
• Maintain a clear now, next, later roadmap.
• Lead executive-level prioritization conversations.
• Define success measures for roadmap investments.

Benefits

• Equiti is an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.
• The Company is committed to making modifications to its hiring process to make it accessible for people with disabilities.