[Hiring] Product Manager @Lumos

Role Description

As Product Manager, Access Reviews, you'll own the next chapter: moving reviews from something people complete to something that largely runs itself. Agents configure, scope and run reviews through our API and MCP. AI makes the obvious decisions. Humans step in only where judgment is genuinely required. And the definition of what can be reviewed expands — from applications to identities, policies, and the non-human identities and AI agents now operating inside every enterprise.

This is a customer-facing product role with real ownership: strategy, quarterly plan, craft, and outcomes. You'll report to the Head of Product and work closely with engineering, design, and our customer-facing teams.

Responsibilities

• Own the agentic core of the product: agents that configure, scope, launch and run reviews via API and MCP, and reviews triggered by events rather than calendars.
• Make AI a trusted teammate — auto-decisioning where the answer is unambiguous, clear reasoning where it isn't, and a review experience people advocate for rather than tolerate.
• Take reviews beyond applications: identity-centric reviews, policy reviews, and reviews over non-human identities and AI agents.
• Own the strategy and quarterly gameplan for a critical product surface, making trade-offs between new review coverage, agentic depth, and fitting how customers actually operate.
• Ensure what we ship produces defensible, audit-ready evidence — the product must hold up in a real audit.
• Work directly with customers, prospects and our field teams, turning insights into product decisions.

Qualifications

• Product management experience owning a customer-facing product with real business impact attached — not an internal platform.
• Experience with compliance, audit, governance or risk workflows, or an adjacent high-volume human-decision product.
• Shipped AI into production workflows where trust determined adoption.
• Daily use of AI in your own craft — research synthesis, prototyping, writing specs, interrogating data.
• A track record of changing user behavior, not just shipping features.
• Strong product craft and design partnership — comfortable in the details of a table, a queue, a decision flow.
• Comfortable in front of customers and auditors.

Requirements

• Experience in product management with a focus on customer-facing products.
• Knowledge of compliance and governance workflows.
• Experience with AI in production workflows.
• Ability to demonstrate a track record of influencing user behavior.

Benefits

• Remote-first culture – Work from anywhere within ±4 hours of Pacific Time.
• Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents.
• Mental health support – Access to mental health resources and support.
• Monthly wellness stipend – A monthly stipend for gym memberships and fitness apps.
• Life & disability insurance – Coverage available for life insurance, short-term and long-term disability.
• Flexible PTO – Flexible time off with a minimum annual requirement.
• Parental leave – Up to 16 weeks of paid parental leave for expecting parents.
• $1,000 annual learning stipend – Budget for courses, books, conferences, and certifications.
• Company & team offsites – Company and team bonding trips throughout the year.
• 401(k) with matching – Employer 401(k) matching to help you save for the future.

Pay Range

$169,231 - $220,000 — plus equity & benefits. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.