[Hiring] Product Manager @Arc Network

Role Description

The Arc Global Digital Team is looking for a Product Manager to own the platforms and tooling that power our live events, which include:

• Large-scale exhibitions
• Conferences
• Award programs

This role sits at the intersection of attendee experience, event operations, and technology, covering:

• Registration systems
• Event websites
• Mobile apps
• Integrations that connect events to our marketing, CRM, and data systems

You’ll be the connective tissue between the teams that run events, the engineers and designers who build the tools, and the external vendors that supply parts of the stack. Your job is to make the end-to-end experience:

• Faster to launch
• Smoother to operate
• Measurably better for sponsors, attendees, and internal teams alike

Two priorities sit at the heart of this role:

• Consolidation: Help drive the rationalization of today’s multiple event technologies onto a coherent, well-integrated platform set.
• Connection: Be responsible for connecting our events to our digital platforms, underpinning our digital community–based strategy within our events.

This is a hands-on, product role with broad ownership and real impact. It’s fully remote, with travel for major events or team gatherings.

Qualifications

• 8+ years of product management experience, ideally with SaaS or web-based platforms
• A track record of shipping products in partnership with engineering and design
• Comfort gathering requirements from non-technical stakeholders and turning them into clear specs
• Data-informed decision-making: set goals and use evidence to prioritize
• Strong written and verbal communication, with the ability to keep distributed teams aligned
• Familiarity with agile/scrum ways of working
• Ability to cultivate a growth mindset, with a commitment to continuously developing oneself, improving how Arc works, and contributing to the growth of the organization

Requirements

• Preferred experience in events, media, or B2B platforms
• Working knowledge of the event-technology category, registration, exhibition and conference platforms, attendee apps
• Experience consolidating or migrating overlapping systems onto a unified platform
• Technical fluency around APIs and system integrations (CRM, marketing automation, payment, analytics)
• Hands-on experience with product and web analytics tools

Benefits

• Regular, full-time role
• Most work is typically conducted Monday – Friday, during Arc's core business hours, between 9:00 AM and 5:30 PM
• Additional work time may be required

Physical Demands of the Job Include

• Performing work in an indoor office environment
• Operating standard office equipment such as computers, printers, keyboards, monitors, phones, and other telecommunications or internet-enabled communications devices
• Possessing short-distance visual acuity to perform activities such as entering, preparing, and/or analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading
• Lifting and carrying small to medium sized (0-20 lbs) parcels, packages and other items or traversing short distances
• Traversing longer distances and/or standing for extended periods of time will be required if travelling to conferences and in-person events