[Hiring] Product Manager @Loot Labs

Role Description

We're hiring a Product Manager to lead features and initiatives across the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work closely with our Head of Product, taking lead on specific features and initiatives within the product while growing into broader ownership over your first year. You'll inherit a roadmap with strong momentum and a team that ships. You will act as a voice of the customer and sit at the intersection of our passionate community and our world-class engineering organization.

• Lead features and initiatives within the BOXED product, working closely with the Head of Product to shape direction across onboarding, games, social, retention, logistics, and the in-product economy.
• Own the outcome of your initiatives, defining success metrics and outcomes for the features you lead.
• Drive execution, coordinating with Engineering and Design to ship value to our customers without compromising quality.
• Translate customer insights into product decisions, working closely with our community, support team, and creator network to understand what collectors love, what frustrates them, and what opportunities exist.
• Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product that holds together across the full BOXED customer experience — from first visit through to a card landing on a doorstep.

Qualifications

• 2–4 years of product management experience in a consumer product environment, with experience leading features or initiatives across core product surfaces. We'll consider strong candidates with less experience who clearly operate at this level.
• A track record of driving measurable impact on metrics such as activation, retention, engagement, or monetization. You can talk through specifics of what you shipped, what moved, and why.
• A bias for shipping with strong product judgement. You've worked on small, focused teams where headcount wasn't the first answer to a hard problem.
• High empathy for customers. You understand engagement loops, consumer psychology, virtual economies, and mechanics that drive habit formation in consumer products.
• Comfort operating across multiple product surfaces — you can ramp on new surfaces quickly and jump between an onboarding flow, logistics platform, payment processing, and more with dexterity.
• Experience with modern product analytics tools (e.g. Mixpanel, Amplitude, Posthog, or similar). You can dive into data without relying on others to do the analysis for you.
• Excellent communication. You have experience communicating with engineering, design, marketing, operations, and other cross-functional departments, and can drive a team forward with crisp, clear direction.
• Comfort in ambiguous, fast-paced environments, where you can balance speed, quality, and risk.

Nice to haves

• Personal interest in collectibles, trading cards, or hobby communities.
• Experience with virtual currencies, digital economies, and in-app purchase mechanics.
• Experience shipping consumer mobile products.
• Experience with e-commerce, fulfillment, or payments at scale.