[Hiring] Product Associate @Vetcove
Jan 22, 2025 - Vetcove is hiring a remote Product Associate. đź’¸ Salary: $60,000/year - $90,000/year + bonus + equity + benefits. đź“ŤLocation: USA.
Role Description
As a Product Associate at Vetcove, you’ll be at the heart of enhancing the platforms that power veterinary clinics and their pet parents. You will drive initiatives to enhance the user experience, monitor product feedback, manage quality assurance testing and tackle any roadblocks to customer expansions. You will work closely with internal team members including account managers, onboarding associates, engineering, and support. You will also have relationships with external stakeholders, including veterinary clinics and pet parents. You will play a key role in assessing and identifying strengths, opportunities, and risks associated with software products and services.
This isn’t just another product role—it’s an opportunity to shape the future of a platform trusted by thousands of veterinary professionals. If you're passionate about solving meaningful challenges, improving user experiences, and collaborating across teams, we’d love to have you on board.
What You’ll Do
- Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements.
- Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents.
- Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences.
- Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality.
- Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing.
- Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption.
Qualifications
- A four-year college degree with a track record of managing multiple projects and priorities.
- Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects.
- Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams.
- Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions. Some experience with Excel and data analytics platforms preferred.
- Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat.
- Tech-Savvy: Experience with Excel and data analytics platforms is a plus.
Benefits
- 100% remote within the USA
- Medical, Dental, and Vision Insurance
- Automatic 401k contribution
- Employee referral program
- At home office set up
- Bi-annual company retreats
- Open vacation policy
- Equity
- Monthly team events
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$60,000/year - $90,000/year + bonus + equity + benefits
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Jan 22, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
