Operations Product Delivery Manager @The Guardian Life Insurance Company of America

[Hiring] Operations Product Delivery Manager @The Guardian Life Insurance Company of America

Apr 01, 2025 - The Guardian Life Insurance Company of America is hiring a remote Operations Product Delivery Manager. 💸 Salary: $107,920 - $177,295. 📍Location: USA.

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Role Description

As an Operations Product Delivery Manager, you will be a member of the Individual Markets (IM) Purchase Value Streams team that is responsible for defining and executing value stream initiatives and the experiences they deliver. This role will partner with leaders across the organization to ensure delivery against the strategic plan and help to drive the evolution of IM’s customer journey and experience.

Develops the Product Vision for Life & Disability, reflecting customer and stakeholder needs.
Contributes to and influences the value stream vision.
Own the product roadmap and shepherd epics through the portfolio system.
Translate Target Letter into Product Vision, partnering with the Value Stream Owner.
Strategically develop, meticulously define, and accurately size the epic by authoring a comprehensive Lean Business Case.
Lead initiatives with shared areas to ensure the solution is complete: people, process, and technology.
Lead the grooming of features and capabilities and help prioritize these backlog items in their respective program and solution backlogs.
Coalesce with technology to size features and ensure solution meets product needs.
Drive and lead product owners to decompose features into consumable stories, providing guidance on acceptance criteria.
Drive and execute on major strategic projects through uncertainty and across silos, removing barriers using a data-driven approach for decisions.
Defines and measures product specific KPIs and OKRs with a key focus on the external and internal consumer and value delivered by the product.
Drives transformational change beyond traditional change management techniques (internal & external).

Qualifications

10+ years of work experience in Life and Disability Insurance.
10+ years working on Digital and/or Transformation initiatives.
Experience with implementation methods – portfolio/project management, agile, waterfall, etc.
Excellent analytical, process-oriented, problem-solving skills with the ability to synthesize findings.
Ability to understand the big picture and break it down into implemental components.
Strong interpersonal, organizational, influencing, and negotiating skills.
Excellent communication and stakeholder management skills, capable of working collaboratively across departments and with external partners.
Strong general management mentality and experience.
Demonstrated ability to drive transformational initiatives.
Strong Microsoft Office skills (Word, PowerPoint, Excel, Visio).
Superior verbal and written communication skills for multiple audiences including peers, management, and senior executives.
Bachelor’s Degree or equivalent experience required; MBA preferred.

Requirements

Hybrid Schedule: 3 days in office & 2 days work from home.
Office locations: Holmdel, NJ - Hudson Yards NYC - Bethlehem, PA - Pittsfield, MA.
Salary Range: $107,920.00 - $177,295.00.

Benefits

Support and flexibility to achieve professional and personal goals.
Opportunities for skill-building, leadership development, and philanthropic activities.
Contemporary, supportive, flexible, and inclusive benefits and resources.

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📍	Be aware of the location restriction for this remote position: USA
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Operations Product Delivery Manager @The Guardian Life Insurance Company of America

Product

Salary 💸 $107,920 - $177,295	Remote Location USA
Job Type full-time	Posted Apr 01, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Operations Product Delivery Manager @The Guardian Life Insurance Company of America

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