[Hiring] Manager, Insurance Product Management @Humana

Role Description

Become a part of our caring community. You’ll lead a team of Insurance Product Managers who provide critical quality, validation, testing and delivery support across our regional Medicare Advantage portfolios. Your team serves as a shared service to the regional Product Management teams, creating consistent standards and disciplined execution across the Medicare Advantage product lifecycle.

You’ll translate priorities into clear workplans, allocate resources across competing needs, monitor quality and delivery, and help your team identify and resolve issues before they affect filings, implementation or the member experience. You’ll partner closely with Senior Product Managers and functional teams to ensure product decisions are accurately reflected across CMS filings, member materials, systems and operational processes.

This is a hands-on people leadership role for someone who can create structure, develop talent, improve processes and build a culture of quality and accountability. Your team’s work helps turn product strategy into accurate, compliant and operationally ready products.

Qualifications

• Bachelor's Degree or equivalent professional credential/licensure or experience
• 5+ years of relevant healthcare, health plan, product, operations or related experience
• Demonstrated experience leading people, teams or complex work, including coaching, prioritization and accountability for results
• Experience managing regulated, operational or product deliverables with firm deadlines and quality requirements
• Demonstrated ability to prioritize work and allocate resources across competing deliverables
• Strong communication and problem-solving skills, with the ability to work effectively across functional teams
• Demonstrated ability to use data, quality measures or operational metrics to identify issues and improve performance
• Ability to lead through changing priorities and periods of high-volume, deadline-driven work

Requirements

• Medicare Advantage product, implementation or operational experience
• Experience with the Medicare Advantage bid cycle, PBP and HPMS
• Experience supporting ANOC, EOC, SB, Provider Directory or other Medicare Advantage product deliverables
• Experience with product validation, testing, implementation or quality assurance
• Audit, compliance or regulatory-readiness experience
• Experience developing operational metrics, quality controls or performance reporting
• Process improvement experience or training, including Lean or Six Sigma
• Experience leading process standardization, automation or workflow improvements

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.