[Hiring] Finance & Insurance Manager @Group 1 Automotive

Role Description

The Virtual Finance Manager is responsible for driving revenue growth through the sale of Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. This role leads the full F&I sales process—from customer interview and product presentation to objection handling and closing. The ideal candidate is highly motivated, results-driven, and skilled in building relationships, communicating effectively, and achieving performance targets in a fast-paced, customer-focused environment.

Must reside in a state where Group 1 operates: CA, NM, TX, LA, AL, FL, MS, SC, NC, NY, MD, NJ, ME, NH, MA.

• Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
• Achieve and exceed performance targets and key objectives
• Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including:
  • Customer interview
  • Product presentation (menu)
  • Upselling and closing
• Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
• Clearly explain and answer questions regarding:
  • F&I products and services in the Virtual F&I office
  • Retail Installment Sales Contracts
• Effectively isolate and overcome client objections and close sales opportunities
• Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
• Communicate daily with internal stakeholders on Virtual F&I performance and deal status
• Participate in dealer meetings, sales calls, and team discussions as needed
• Build and maintain strong, positive customer relationships throughout the virtual buying experience
• Enhance customer satisfaction during the entire purchase process
• Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors

Qualifications

• Must reside in a state where Group 1 operates: CA, NM, TX, LA, AL, FL, MS, SC, NC, NY, MD, NJ, ME, NH, MA.
• Minimum of 3+ years of experience in a dealership F&I role
• Honda/Acura experience preferred but not required
• Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally
• Highly self-motivated with strong customer-facing and sales skills
• Positive attitude with a high-energy, results-driven mindset
• Professional demeanor and strong work ethic
• Ability to work a flexible schedule, including evenings and weekends
• Ability to work remotely from home
• Experience with Darwin and/or CDK systems is a plus

Requirements

• Equal Opportunity Employer
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.
• Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.