[Hiring] Manager, Digital GTM Business Capabilities & Performance @Siemens

Role Description

We are seeking an experienced, results-driven Manager, Digital GTM Business Capabilities & Performance to translate Digital GTM strategy into actionable business requirements and processes. This manager will collaborate with the Business Platform team to ensure new capabilities meet business needs, oversee Business Acceptance Testing (BAT), and monitor operational health and business performance of our global Digital Go-to-Market (GTM) business.

The successful candidate will translate Digital GTM strategy and operational priorities into executable business requirements, lead cross-functional capability delivery, govern critical business processes, establish performance management frameworks, and partner with Technology and Operations teams to ensure digital business continuity.

This is a highly cross-functional leadership role requiring strong business acumen, structured execution, analytical capabilities, and the ability to influence stakeholders across business and technology organizations.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related discipline.
• Minimum 7–10 years of experience in a B2B software environment, preferably in digital sales, digital commerce, business systems, or business transformation.
• Proven experience translating business priorities into system requirements and processes, including requirements documentation, Business Acceptance Testing (BAT), and business readiness.
• Strong cross-functional leadership experience, collaborating with Product Management, IT, and Operations, with the ability to influence stakeholders and manage complex initiatives without direct authority.
• Demonstrated experience in business performance management, analytics, and KPI development, combined with strong people leadership and excellent written and verbal English communication skills.
• Strong understanding of B2B software business models, digital commerce, subscription sales, and Land, Expand, and Renew processes.
• Familiarity with Salesforce CRM, CPQ, and enterprise order-to-cash processes; knowledge of SAP S/4HANA is desirable.
• Experience in business process mapping, requirements management, functional testing, and defect tracking.
• Proficiency in business analytics, subscription revenue metrics, and reporting tools such as Tableau and Power BI.

Requirements

• Translate Digital GTM strategy and operational priorities into business requirements, leading their definition, documentation, validation, and prioritization.
• Partner with the Business Platform Product team to ensure planned capabilities address business needs, monitor delivery progress, and escalate risks, dependencies, and gaps.
• Lead Business Acceptance Testing (BAT), including acceptance criteria, test scenarios, execution coordination, defect tracking, and end-to-end validation of digital sales journeys across Land, Expand, and Renew.
• Coordinate resolution of business-critical functional gaps and defects with responsible teams, and oversee business acceptance, sign-off, and go-live readiness.
• Ensure new capabilities are supported by appropriate business process documentation, operating procedures, and rollout readiness, collaborating with Digital Sales Programs & Enablement on communications and adoption.
• Monitor post-launch capability effectiveness, gather business feedback, and recommend improvements to enhance operational efficiency and business performance.
• Own the execution, governance, and continuous improvement of selected business-critical Digital GTM processes, establishing clear procedures, controls, and accountabilities.
• Oversee the digital eligibility modeler and related business processes, including opportunity identification, eligibility criteria, transaction governance, and documentation of supported digital sales and renewal scenarios.
• Partner with Digital Sales Programs & Enablement to operationalize digital sales programs, translating program requirements into executable processes, business rules, and administrative procedures.
• Serve as the primary Digital GTM business counterpart to Digital Commerce Platform Operations, monitoring service performance, transaction failures, incident resolution, and adherence to agreed service levels.
• Assess the business impact of operational issues, coordinate escalations and corrective actions with Platform Operations, and support operational readiness and the transition of appropriate activities to the platform team.
• Drive process simplification, standardization, and automation opportunities to improve operational efficiency, scalability, and the digital sales experience.
• Own the Digital GTM performance management framework, establishing KPIs and reporting requirements to measure business health and progress against strategic objectives.
• Monitor financial and commercial performance, including GMV/TCV, ACV, ARR, GRR, NRR, revenue growth, transaction volumes, digital adoption, conversion, and renewal performance.
• Track operational health and efficiency through key indicators such as transaction success rates, cycle times, exception volumes, and platform service performance.
• Partner with the Analytics team to define reporting requirements, ensure data accuracy, and develop meaningful dashboards and performance insights.
• Analyze business trends, performance gaps, and the effectiveness of digital capabilities, sales programs, and process improvements to identify opportunities and recommend corrective actions.
• Lead recurring business performance reviews and deliver executive-level reporting, insights, and recommendations to support strategic decisions and continuous improvement.
• Build strong partnerships across Digital GTM, Product Management, Platform Operations, Sales, IT, and Analytics to align business priorities, capability requirements, and operational expectations.
• Establish cross-functional governance and accountability mechanisms to manage dependencies, monitor commitments, and facilitate timely issue resolution.
• Influence and constructively challenge stakeholders without direct authority, proactively escalating risks, delivery gaps, and competing priorities with clear business impact assessments and recommendations.
• Communicate strategic priorities, execution progress, operational risks, and business performance insights effectively to senior leadership, supporting informed decision-making and continuous improvement.
• Lead, coach, and develop two direct reports responsible for Digital GTM business testing, system support, and process management.
• Oversee team activities across Business Acceptance Testing (BAT), business readiness, process design, documentation, governance, and retained operational responsibilities.
• Establish clear objectives, accountabilities, and performance expectations, while prioritizing resources across strategic initiatives, operational needs, and continuous improvement activities.
• Foster a high-performing team culture built on ownership, collaboration, analytical thinking, structured execution, and continuous improvement.

Benefits

• Flexibility in work—hybrid by default, built on trust and autonomy.
• Opportunity to grow through real projects and strong technical peers.
• Global mobility backed by the scale and benefits of an industrial software leader.
• Commitment to equality and inclusion, hiring based on merit, skills, and impact.