[Hiring] Lead Product Manager, Shopping Experience @Minted

Role Description

As a digitally native company, Minted's Shopping Experience and commerce platform are core to the company's success. Minted's online shopping experience allows consumers to discover, customize, and purchase from an extensive assortment of products and categories, all designed by independent artists around the world. We are driven by creating a customer journey that serves both our artist community and the savvy e-commerce shopper.

We are seeking a Lead Product Manager to own the strategy for how customers find and choose products on Minted. Over the next two years, we are integrating a new product information management platform, which will give us structured, machine-readable data about our product catalog. That data supports a set of experiences we cannot build today:

• Search and browse that understand what a customer is looking for
• Product detail and category pages generated from product attributes
• Filtered navigation that is fully crawlable

This role decides what we build on that foundation, in what order, and why. The role spans our discovery surfaces (search, browse, category, and product detail) and our conversion optimization program, with dependencies running into product data, customization and rendering, checkout, and marketing.

You will:

• Set the strategy for Minted's discovery experience in partnership with engineering and design.
• Prioritize the growth levers that move our targets, then prioritize the customer problems that move those levers.
• Set the objectives, key results, roadmap, and initiative scope consistent with that strategy.
• Own and continuously maintain the prioritized list of customer problems across your surfaces.
• Define the strategy for turning our new product data foundation into customer value.
• Develop and lead initiative strategies that span multiple teams and functions.
• Shape solutions with engineering and design.
• Argue for defensibility in addition to value.
• Set a new standard for rationale and foresight with the briefs and documentation you produce.
• Specify the instrumentation for everything your team ships.
• Run a high-velocity test program across your surfaces.
• Manage upward with clear strategic intent and a recommendation attached to every problem you raise.
• Be the trusted and accountable partner to your teammates and stakeholders.
• Report results broadly against objectives and KPIs.
• Mentor and develop other product managers on their craft.

Qualifications

• Bachelor's degree
• 8+ years of product management experience building and shipping successful consumer e-commerce or direct-to-consumer products and features
• A track record of setting product strategy for a team or surface area, and accountability for the outcome it produced
• Experience leading initiatives that span multiple teams and functions
• Direct experience owning discovery surfaces: search, browse, navigation, category, or product detail pages
• Experience building or materially improving an experimentation program
• Superb analytical skills and fluency with the tools used to investigate customer behavior
• Demonstrated understanding of technology and architecture
• Experience mentoring or developing other product managers
• Working fluency with AI tools in your daily product practice
• Project management skills
• Intense commitment to the quality of the product and customer experience

Requirements

• Realistic about win rates
• A systems thinker
• Able to create clarity out of ambiguity
• Effective without authority
• Decisive
• A multiplier
• Detail-oriented
• Curious and gritty
• Accountable for your own output
• Transparent and humble

Benefits

• Medical, Dental, and Vision Benefits
• Employer-Funded Health Savings Account
• 10 Paid Holidays
• Paid Time Off and Sick Leave
• Paid Parental Leave
• Monthly Gym/Wellness Reimbursement
• 401(k) retirement savings plan
• Employer-Funded Commuter Benefits
• Employee Discount
• Friends and Family Discount

Compensation

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

• Geo 0: San Francisco, CA In-Office - $156,400 - $205,275
• Geo 1: New York, NY; Los Angeles, CA & all other California markets - $143,888 - $188,853
• Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $132,940 - $174,484
• Geo 3: All other U.S. metro locations - $121,992 - $160,115

This role is eligible for stock options.