[Hiring] Lead Product Manager @Digital Zone

Role Description

Payments, identity, marketing technology. Most platform jobs are maintenance work on foundations somebody else poured. This one is not.

DigitalZone runs a digital goods and top-up business, a ticketing platform and a regulated trading venue across Iraq and the region. Today they share rails that were built to serve one product and now serve four. Your job is to turn that into a real platform:

• Payments that move customer money reliably
• An identity that belongs to us rather than being borrowed from a partner
• Marketing technology that can reach and personalise for every customer we have

Get it right and four product squads move faster than they could alone. Get it wrong and nobody ships, and everyone blames the roadmap.

The hard part:

• Payments are not a Stripe integration; it is a cash-heavy market with local rails, telecom billing, agent networks, and fraud that adapts faster than the release cycle.
• Identity is harder still; a large share of our customers reach us through a partner's login today. Migrating them to an identity we own, without losing them on the way across, is the single most consequential product problem in the company.

What you'll do:

• Own the roadmap across payments, identity, and marketing technology.
• Run the payment funnel as numbers: authorisation rate by rail, failure taxonomy, cost per transaction, fraud loss and chargebacks against the friction each control adds.
• Take company-owned identity from near zero to the majority of monthly actives, including the migration path and the day the partner login stops being the front door.
• Treat the vertical squads as your customers: contracts, docs, self-serve, measured adoption, and no tolerance for four half-maintained copies of the same capability.
• Align engineering, security, fraud, finance, compliance and marketing.
• Run the loop and hold others to it: hypothesis, minimum detectable effect, decision rule, recorded ship or kill verdict after launch.
• Design PCI scope, personal data handling and consent in, rather than retrofitting them.
• Lead 3 to 6 PMs and raise the standard of their work, starting with their writing.

Qualifications

• 6+ years in product management
• 2+ years leading PMs or owning a platform domain as its senior product voice
• Payments shipped in production
• Real depth in identity or marketing technology, and credible reasoning across both
• Evidence of consolidating duplicated capabilities
• Technical fluency to hold your own in an architecture review
• Your own SQL, and the metric definition agreed before the feature
• Influence without authority
• AI-assisted working by default

Requirements

• Provider integration, orchestration or routing, authentication flows, settlement, chargebacks or fraud controls, owned end to end
• Payments in Iraq, MENA or another emerging market: local rails, cash-heavy behaviour, telecom billing, wallet and agent networks (nice to have)
• Decoupling a product from a dominant partner's authentication or distribution (nice to have)
• Platform work serving several business units with separate P&Ls (nice to have)
• Arabic (nice to have)

Benefits

• Immediate, large-scale impact on a high-growth business
• Top-of-the-market compensation packages
• Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more