[Hiring] Lead Director @CVS Health

Role Description

The Lead Director, Solutions Delivery is responsible for leading the Solutions Delivery function and ensuring the successful commercialization, implementation, and execution of both standardized products and custom analytics engagements for pharmaceutical manufacturer clients. Reporting to the Executive Director, Pharma Data Strategy & Solutions Delivery, this role serves as a critical leader and key execution partner responsible for delivery excellence, client satisfaction, strategic partnerships, operational scalability, and portfolio financial performance. You will have no direct reports in this role.

The Lead Director will translate portfolio strategy into scalable operating models, repeatable delivery processes, and successful client implementations, overseeing the end-to-end delivery lifecycle across a portfolio of engagements and ensuring projects are executed on time, within scope, and in alignment with established product standards. This individual will partner closely with Commercial, Product, Data, Strategy, Analytics, Operations, Legal, and external partner organizations to establish the governance, frameworks, and processes needed to scale solutions, drive new market opportunities, improve operational effectiveness, and support business growth initiatives.

The ideal candidate brings deep experience in consulting, healthcare or pharmaceutical services, business analytics, product commercialization, strategic partnerships, client engagement leadership, and portfolio management, with a demonstrated ability to balance client needs, operational excellence, and commercial objectives.

Qualifications

• 10+ years of progressive experience in consulting, pharmaceutical services, healthcare analytics, data delivery, business intelligence, product commercialization, strategic partnerships, or client engagement leadership.
• Strong understanding of pharmaceutical manufacturers’ commercial, market access, medical, patient engagement, and analytics needs.
• Demonstrated experience leading complex, multi-project portfolios with responsibility for delivery outcomes and client satisfaction.
• Demonstrated success leading large-scale client engagements, strategic partnerships, and commercialization initiatives.
• Experience overseeing cross-functional teams and managing large-scale analytics or consulting engagements.
• Experience building scalable operating models, implementation frameworks, and delivery organizations.
• Strong understanding of project governance, delivery operations, performance measurement, and process optimization.
• Strong executive presence, stakeholder management, and organizational leadership skills.
• Experience in managing financial performance, including revenue realization, margin management, forecasting, P&L accountability, and operational efficiency initiatives preferred.
• Experience working with consulting firms, technology partners, or healthcare ecosystem organizations preferred.
• Pharmaceutical manufacturers, healthcare services, or life sciences industry experience strongly preferred.

Requirements

• Bachelor’s degree in Business Administration, Data Science, Business Analytics, Informatics, Healthcare Administration, or a related field.

Preferred Qualification

• Master’s degree (MBA, Data Science, Business Analytics, Informatics, or related discipline) preferred.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $144,200.00 - $288,400.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.