[Hiring] IS Area Director - Technology Partner API Enablement @Careers Mutual Of Omaha

Role Description

An IS Area Director is a senior technology leader accountable for the strategy, people, delivery, operational health, investment, risk, and business alignment of a significant technology portfolio. They lead through managers, senior technical leaders, and Agile Release Train (ART) business partnerships to establish direction and priorities and ensure technology investments support prioritized business outcomes.

What You'll Do

• Technology strategy & business alignment: Ensure we have the right technology strategy, leadership, architecture, investment, capacity, and controls to achieve the business outcomes. Working with ART Product Managers and Architects to help translate business priorities into technology strategy, roadmaps, modernization priorities, and investment decisions.
• Portfolio and delivery leadership: Maintain executive-level visibility across initiatives, priorities, dependencies, and delivery outcomes rather than managing day-to-day engineering activities.
• People leadership: Lead managers and senior technology professionals while owning talent development, workforce strategy, succession planning, and organizational capability.
• Operational stability & risk: Provide leadership around production health, incidents, resiliency, security, quality, observability, and technology lifecycle risk.
• Financial & resource stewardship: Make decisions involving investment, budget, capacity, contractors, vendors, sourcing, and business cases.
• Architecture & modernization: Establish direction and accountability for architecture and modernization while partnering with architects and engineering leaders who provide deeper technical leadership.
• Cross-functional leadership: Align Business, Architecture, Engineering, Cybersecurity, Operations, Data, Infrastructure, and external partners around common outcomes.
• Governance and decision authority: Area Directors participate in formal approval processes, such as deployment approvals and the promotion process for engineers and architects where Area Director is a required reviewer/approver.
• API Enablement: Responsible for API Enablement with WS Benefit Administrators, Technology Partners, and other integrations. Collaborate on strategy and roadmap, delivery outcomes, budget/capacity, external resources, stakeholder alignment, and leadership/development of ISMs and technical professionals.
• Integration acceleration: Partner with business and technology leaders to accelerate API Integrations with Benefit Administrators and other Technology Partners while reducing point-to-point solutions and duplicative effort.
• Reusable APIs: Adhere to building reusable APIs and integration services, patterns, standards, schema governance, documentation, observability, and self-service capabilities.
• Reliable information exchange: Enable reliable information exchange across APIs, events, files, EDI, and core business applications.
• AI and automation opportunities: Identify, incubate, proof of concept, and scale AI and automation opportunities that improve Technology Partner and customer experience, associate productivity, decision quality, and operational efficiency.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience.
• Technology experience: 7+ years of progressive information technology experience, including significant work in enterprise integration, API and observability platforms, or large-scale application delivery.
• Leadership scope: 5+ years of people leadership, including leading managers and senior technical professionals across multiple teams, with accountability for budget, capacity, vendors, and contracted resources.
• Integration & API background: Strong understanding of API design and management, event-driven architecture, data exchange patterns (APIs, events, files, EDI), integration standards, and schema governance.
• Operational excellence: Proven experience leading production support, incident management, resiliency, security, and vulnerability remediation in a regulated environment.
• AI & innovation: Demonstrated ability to evaluate, pilot, and scale AI and automation capabilities responsibly, with appropriate governance and measurable business value.
• Executive communication & influence: Ability to translate complex technical topics into clear business implications, build trust with senior leaders and external partners, and drive alignment across organizational boundaries.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

Preferred

• Industry experience: Experience in insurance, employee benefits, financial services, including enrollment, member data, and/or Benefit Administrator integrations.
• Partnership experience: Track record of building strategic partnerships with technology vendors, consultants, and internal and external partners.
• Agile at scale: Experience leading in a SAFe or similar scaled Agile model, partnering closely with Product Management, RTEs, Architecture, and Business Owners.

Benefits

• Estimated Salary: $190,000 - $215,000, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time, and paid holidays.