[Hiring] Head of Consumer Products @Glitch Productions

Role Description

The Head of Consumer Product will lead and scale Glitch Productions’ global consumer product strategy. This role will own the roadmap, systems, operations, and data across all original and licensed merchandise including toys, apparel, collectibles, plush, accessories, and more.

Your duties will include:

• Build, scale, and lead the Consumer Products division including product development, design, and sampling.
• Owning the product development and design lifecycle as you oversee all stages of product development and ensure products are delivered according to key milestones and schedules.
• Streamline workflows and processes to reduce downtime, errors, and double handling, and improve the efficiency of the team.
• Direct the creation of new technology systems alongside our Business Systems division to allow the seamless recording and transfer of information.
• Working closely with the Sales team to align on sell dates, points of interest, and future products.
• Consolidate the Consumer Products division’s data alongside the Logistics and Supply Chain division’s data to discover points of optimisation.
• Providing training and mentorship to team leads and managers.
• Consulting with Legal departments and counsel to ensure product design and development is compliant with local regulations.
• Collaborating with Brand and Marketing departments to plan and execute unique product launches.
• Tracking sales performance and discussing analytic results and improvements with stakeholders.

Qualifications

• Excellent Self-Management and directorial skills.
• In-depth understanding of product lifecycle, SKU architecture, and consumer segmentation across categories like toys, plush, and apparel.
• Extensive experience building and/or maintaining Inventory Management Systems, Customer Relationship Management systems, and project management software such as Asana.
• Experience utilising Airtable as a reliable database of information.
• Experience with Shopify’s backend and product systems, as well as its analytics dashboard.
• Strong financial management and understanding with experience managing margins, pricing, and ROI on merchandise lines.
• Extensive experience in a head of product role or similar.
• Ability to build, inspire and guide creative and management teams to deliver merchandise with visual and emotional impact.
• Awareness of current and emerging trends in the toy industry and youth culture.
• Understanding of manufacturing timelines, cost negotiation, and QC processes.
• Clear communicator who can synthesize complex product plans to executives, creatives, external partners, and other key stakeholders.
• Agile thinker who thrives in a fast-paced, startup-like environment with evolving priorities.

Bonus Skills

• Excellent written, verbal, and interpersonal communication skills.
• Strong stakeholder management and time management skills.
• An understanding or experience with the arts, animation, gaming, and/or ‘internet nerd’ culture.
• Be extremely organized and have a strong work ethic.
• Engaging personality and willingness to learn.
• Positive, go-getter attitude with a passion for making things.

Benefits

• A competitive starting salary with reviews every 6 months.
• A flexible work arrangement and schedule, with options for work from home and flexi-hours.
• A casual and fun office environment where individual input is valued.
• Regular work functions and free entry to conventions and events.
• Close to public transport in the heart of Parramatta CBD.
• Paid for gym memberships.
• Regular company breakfasts/lunches.
• A diverse team that values independent input and career development.