[Hiring] FVP, Product Management @Axos Bank

Role Description

Axos was born digital, providing consumer banking services without any brick-and-mortar locations and has continued evolving since. The Axos consumer product team drives the vision and roadmap for this evolution and is adding an FVP, Product Management - Borrow (Mortgages, Lines of Credit, Unsecured, etc.) to the team.

This individual will be responsible for owning the end-to-end Borrow experience roadmap (Loan management, Payments, Notifications, Cross-Sell, etc.) within the Axos digital ecosystem. In this senior role, this individual will be expected to define and execute upon a product vision that delivers products and services that our customers love while serving our business. This individual will be responsible for achieving product-market fit and will be accountable for all OKR in their product area. This role will report to the SVP, Head of Consumer Product and will be regularly presenting strategy, status, and KPI to executive leadership.

Responsibilities:

• Product Strategy: Product Vision, Approach, and Roadmap definition to differentiate Axos from the Market and drive business results
• Industry Expertise: Competitive Analysis/benchmarking and Industry Trends documentation to proactively identify new product opportunities and innovation to meet customer needs
• Presentation Capabilities: Engagement with senior execs (SVP, EVP, CEO) align product roadmaps with business needs and strategy
• Execution: Lead large-scale platform initiatives that drive measurable customer impact by collaborating with stakeholders from the Business Units, UI/UX, Technology, and Operations to identify optimal solutions to complex problems
• Delivery: Drive GTM execution through cross-functional dependency alignment (Marketing, Sales, Operations, etc.)
• Coordination: Regular communication with other product team members and business stakeholders to ensure product alignment across functional areas and business lines
• Experimentation: A/B testing of solution alternatives to continuously learn and optimize KPI
• Ownership: Review and manage product reporting (adoption, usage, funnel conversion, etc.) to consistently evaluate and refine product area functionality
• Vendor Management: Vendor / Partnership relationship, Build vs. Buy Analysis, ROI modeling
• Team Management: Oversee multiple VPs and ensure functional alignment. Responsible for talent development, succession planning, and performance management
• Efficiency: Leverage AI in all processes to efficiently deliver work

Qualifications

• Bachelor's degree or higher
• 5+ years of product management, consulting, or related experience
• 3+ years of product leadership or related management experience
• Experience in Digital lending experiences, fintechs, and/or other related industry experience
• Experience working with geographically diverse teams
• Experience integrating AI capabilities into a D2C product experience
• Product based experience demonstrating key feature ownership and KPI accountability
• Demonstrated ability to lead a diverse team by example, establishing processes, guiding best practices, and developing team member skills
• Analytics and reporting experience using tools like Tableau, Pendo, etc.

Requirements

• Ability to generate a product vision and define a path to success
• Deep understanding of the Software Development Lifecycle
• Emotional intelligence to effectively manage cross functional project teams
• Individual with a genuine passion for solving customer problems and building digital experiences
• Strong organizational skills with the ability to manage multiple initiatives simultaneously
• Ability to adapt quickly and reprioritize to match shifting priorities
• Exceptional work ethic; proactively and energetically drives desired outcomes
• Proven ability to “manage up” and promote accountability
• Excellent verbal and written communication skills, both technical and non-technical
• Demonstrable track record of achieving the outcomes above in a fast-paced, dynamic environment

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading