[Hiring] Founding Product Manager @General Legal

Role Description

We are hiring our first product manager to work closely with our CPO, CTO, product operations manager, and engineering team. You will own improvements to how our firm delivers legal services:

• Understand how our attorneys work.
• Learn how our clients experience that work.
• Turn those insights into software improvements that ship.

This is a hands-on individual contributor role with substantial ownership and room to grow.

What you will do

• Work directly with our attorneys and clients to understand where our legal service breaks down.
• Turn interviews, support requests, usage data, and workflow observations into a prioritized backlog.
• Own features from discovery through launch:
• Define the problem.
• Scope the solution.
• Write requirements and acceptance criteria.
• Work with engineering through delivery.
• Bring strong product and design judgment to complex workflows.
• Test what we build, catch edge cases, and coordinate releases.
• Measure whether changes improve our legal service.
• Keep our founders, engineers, product operations manager, and attorneys aligned on priorities and decisions.

Qualifications

• At least 3 years of product management experience building software with an engineering team.
• Excellent product judgment.
• A high bar for execution and quality.
• Strong user research skills and empathy for people doing complicated work.
• Clear writing and communication.
• Technical fluency.
• Comfort with ambiguity and changing priorities at an early-stage company.

Especially useful experience

• Building internal tools, operations software, or customer experiences for a business that delivers a service.
• Working on AI products and evaluating reliability, user trust, and when a human should stay involved.
• Using analytics, SQL, prototyping tools, or AI coding tools to investigate problems and test solutions.
• Experience at a startup or with legal, financial, or other document-heavy workflows.

Benefits

• Market-competitive compensation and equity.
• Offices in San Francisco and New York City.
• Open to strong remote hires.
• Work with urgency and generally keep weekends free.

How to apply

Send your resume or LinkedIn profile to [email protected] , along with a short note about a product or feature you owned. Tell us the problem, what you shipped, the tradeoff you made, and what changed for users. Include your location and a work sample if you have one you can share.