[Hiring] Enterprise Product Manager @Lyrebird Health

Role Description

Lyrebird is already trusted by thousands of clinicians, and the largest health organisations in Australia and the UK are now rolling it out across their entire workforce. This is a new role, created to lead the next chapter of our enterprise product as those deployments grow in size and ambition. You'll own the enterprise product end to end: the core platform capability that serves every enterprise customer, and the tailored work that deepens our partnership with specific ones. You'll have a real roadmap, a real engineering team, and the scope to shape where enterprise goes next.

A good week in this role might include:

• A roadmap session with a state health service's IT team.
• A deep dive with a private hospital group to understand their latest request and how it could benefit every enterprise customer.
• A morning with engineering working out which of three competing priorities goes first.

Your customers are the people deploying Lyrebird across their organisation, not the clinicians themselves, so you'll spend more time in customer conversations than most PMs do. If you enjoy that mix, and like being the person who makes the call when everything seems urgent, you'll do well here.

Qualifications

• Experience owning a B2B or enterprise product end to end, shipped for large, complex organisations with their own governance, stakeholders and procurement.
• A track record of handling bespoke customer work without refusing it outright or letting it consume the roadmap, and the real examples to show how you made those calls.
• A habit of prioritising with written, defensible criteria, and the ability to walk through the trade-offs behind decisions you've made.
• Credibility in the room with senior enterprise customers: presenting and defending a roadmap to an executive or IT lead, and knowing when to hold the line and when to change course.
• The technical fluency to work credibly with engineers on architecture, integration and feasibility, and to land dependencies with teams that have their own roadmaps.

Requirements

• Experience in health tech, clinical software or another regulated domain, including familiarity with EMRs and Australian health system structures such as LHDs, HHSs and private hospital groups.
• Hands-on experience building enterprise platform capability (SSO, provisioning, permissions, audit) or integration depth with HL7, FHIR and identity.
• An understanding of what hospital security, privacy and information-governance reviews demand of a vendor.
• Experience working across two markets with different regulatory requirements, or standing up a voice-of-customer loop from scratch.

Benefits

• We're building a team that reflects the diversity of the people who benefit from our work.
• We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive.
• If you're from an underrepresented background in tech, we strongly encourage you to apply, even if you don't meet every requirement.