[Hiring] Director, CRM Product Management @Instructure, Inc.

Role Description

Instructure is hiring a Director, CRM Product Management to own Salesforce as a product. You'll set the roadmap for Sales Cloud, Service Cloud, CPQ, and the third-party apps connected to them, working with directors, VPs, and executives to decide what gets built and why. It's a big moment to join: we're moving from Salesforce CPQ to Agentforce Revenue Management and expanding how we use AI across the CRM.

• Lead a four-person team that refines and translates requirements.
• Run delivery and testing.
• Keep CRM data clean.
• Work hand in hand with the Director, CRM Systems, and their eight-person CRM administration, development, and engineering team, which owns the build.

This is a remote role that reports to the VP, Enterprise Systems and Technology.

Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program.
• Flexible work culture, with remote, hybrid, and in-office collaboration spaces varying by role, team, and location.
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December.
• Comprehensive wellness programs and mental health support.
• Learning and development resources, including professional development tools and tuition reimbursement.
• The technology and tools you need to do your best work.
• Motivosity employee recognition program.
• A culture rooted in inclusivity, support, and meaningful connection.

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Requirements

• All employees must pass a background check as part of the hiring process.
• Identity verification measures may be implemented, including verification of legal name, current physical location, and valid contact number and residential address.
• Any attempt to misrepresent personal or professional information will result in disqualification.