[Hiring] Associate Product Enablement Specialist, AI @Simulations Plus

Role Description

The Associate Product Enablement Specialist, AI will serve as an associate professional supporting the enablement of AI-powered platform capabilities across the company ecosystem, under the guidance of senior team members. The role contributes to the implementation, testing, evaluation, and operational readiness of AI agents and AI-assisted workflows, with an initial focus on the evaluation pipelines and observability tooling used to measure their quality, reliability, and cost. Measurement is the foundation of enablement, and this role helps build and operate it.

The role will assist with AI capability implementations, support evaluation and testing activities, contribute to documentation efforts, and provide first-line support to internal teams adopting AI capabilities. This individual contributor role offers structured learning opportunities and mentorship while building foundational skills in AI product enablement.

Qualifications

• 0-2 years of professional related experience
• Academic, internship, or project experience in software development or technical support
• Basic understanding of software applications and how they are built
• Strong learning aptitude
• Professional communication skills
• Working proficiency in Python and/or TypeScript a plus
• Comfort with the command line, git, and following technical instructions
• Basic understanding of containers (Docker or similar)
• Curiosity about LLM-based systems and AI agents, including how tool calling, prompts, and pipelines work
• Comfort with learning new technologies
• Strong written communication skills
• Detail-oriented, evidence-first approach
• Ability to explain technical concepts in practical terms
• Time management skills and follow-through on tasks
• Team player mindset
• Eagerness to learn
• Adaptability
• Professional demeanor
• Organizational skills
• Receptive to feedback

Requirements

• Assist senior specialists with implementing AI agents and AI-assisted features in product workflows
• Support configuration of AI pipelines and execution environments
• Help with system setup tasks across product environments, local and cloud
• Document implementation and integration steps as runbooks
• Author evaluation tasks under guidance and run evaluation pipelines for AI outputs
• Execute functional, reliability, and performance test runs of AI agents across models
• Record and report evaluation results, including scores, cost, and latency
• Assist with human-in-the-loop validation
• Help operate the observability tooling used to monitor AI agents, pipelines, and workflows
• Investigate traces of AI agent activity
• Respond to basic inquiries from internal teams
• Track and document operational issues
• Compile usage, cost, and reliability reports
• Contribute to documentation projects
• Update existing materials and review documentation for accuracy
• Create simple user guides for internal tools and workflows
• Support training sessions and onboarding of teams adopting AI capabilities
• Complete product and domain training programs
• Shadow senior team members on implementations
• Participate in customer and internal-stakeholder calls as an observer
• Practice with the AI platform, evaluation harness, and observability stack
• Participate in team meetings and contribute to team discussions
• Assist colleagues across product teams with enablement tasks
• Share observations on usability and adoption challenges
• Support process improvements and maintain team documentation

Benefits

• Fully remote work
• Flexible schedules
• Generous vacation policy
• Affordable health coverage
• Annual bonus

Education

• Bachelor’s degree in computer science, data science, artificial intelligence, life sciences, or related field
• Masters or PhD in computer science, data science, artificial intelligence, life sciences, or related field preferred