[Hiring] AI Product Delivery Excellence Manager @Corpay

Role Description

Corpay is currently looking to hire an AI Product Delivery Excellence Manager within our Payables division. In this role, the AI Product Delivery Excellence Manager is a key driver of product delivery excellence, helping Product teams and leaders adopt and continuously improve modern, AI-driven planning, discovery, prioritization, and delivery readiness practices.

The role combines strategic product delivery leadership with operational rigor to ensure teams define, prioritize, and prepare high-quality work aligned with business priorities in a predictable and efficient way, while effectively leveraging AI tools.

Role Responsibilities

• Optimizing the full product delivery lifecycle from intake and discovery through prioritization and ready-for-development handoff
• Improving flow efficiency by identifying and removing bottlenecks across Product workflows and systems
• Shifting teams toward continuous planning and outcome-based execution
• Balancing speed, quality, and predictability in product readiness and delivery inputs
• Owning discovery predictability and operational health across Product teams
• Increasing visibility of cross-team dependencies, prioritization risks, and handoff issues while driving mitigation with stakeholders
• Maintaining stable Product operations through scope discipline, clear operating rhythms, and consistent decision-making
• Driving adoption of AI-driven product and delivery practices
• Leveraging AI tools and team analytics for intake planning, prioritization, portfolio visibility, and delivery tracking
• Identifying risks and opportunities through data-driven insights
• Continuously evaluating and adopting emerging AI capabilities to improve Product effectiveness and delivery readiness
• Partnering with Product, Engineering, and stakeholders to align planning and delivery with strategic objectives
• Collaborating with Engineering to balance AI-DLC initiatives, product priorities, and operational delivery needs
• Communicating progress, risks, and outcomes clearly and consistently
• Partnering with leaders and stakeholders to evolve Product practices and operating models
• Defining, tracking, and reporting key Product and shared delivery metrics
• Providing actionable insights to inform prioritization and delivery decisions
• Monitoring Product operating performance and proactively addressing deviations
• Promoting adherence to quality standards, planning discipline, and Product best practices
• Maintaining consistent Product artifacts, discovery processes, and handoff standards
• Supporting governance, compliance, and audit readiness where required
• Leading continuous improvement using agile and flow-based principles adapted to AI-driven development
• Running experiments to improve team effectiveness and Product operating outcomes
• Standardizing best practices across teams while enabling local adaptability
• Coaching teams on AI-DLC, Product operating principles, and evolving ways of working
• Enabling adoption of new tools and operating practices through facilitation, coaching, and hands-on support
• Fostering high-performing, accountable, and self-organizing teams
• Promoting a culture of continuous learning, innovation, and ownership

Qualifications

• 5+ years of experience in Product Operations, Product Delivery, Agile Delivery, Program Management, or similar roles
• Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience
• Experience working with cross-functional Product and engineering teams
• Proven track record of improving planning, delivery readiness, and operating predictability
• Experience in fast-moving, technology-driven environments
• Experience leading adoption of new technologies, operating practices, or delivery models
• Demonstrated expertise with Jira or similar tooling, including administration, workflow design, custom fields, and reporting
• Experience with Product and delivery metrics, reporting, and analytics
• Hands-on experience with AI-assisted development or Product tools such as GitHub Copilot, Cursor, ChatGPT, or similar platforms
• Understanding of AI-DLC, agile delivery, and flow-based operating models
• Strong analytical thinking and problem-solving skills
• Ability to interpret and act on data-driven insights
• Excellent communication skills
• Demonstrated change leadership and coaching capability

Preferred Qualifications

• Experience in organizations actively scaling AI-assisted software or product delivery
• Experience formalizing operating governance in regulated or audit-sensitive environments
• Experience coaching teams through operating model transitions
• Familiarity with AI workflow tools, prompt-based process automation, or LLM-assisted Product tooling
• Scrum Master, SAFe, or Agile coaching certification (as a foundation, not a requirement to apply Scrum specifically)
• Experience in a FinTech, SaaS, or B2B product environment
• Experience with product analytics or BI tooling (e.g., Tableau, Looker, Power BI)

Benefits

• Comprehensive Benefits Package including Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Time-off including major holidays, vacation, sick, personal, & volunteer time
• Discounted gym membership rate
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes