[Hiring] AI GTM Program Manager @Bloomreach

Role Description

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

Our AI SDR program books sales meetings with AI - inbound and outbound, across four regions, in multiple languages. The program needs an owner: someone who sets its direction, drives its results, and proves its ROI. This is a program leadership role, not an engineering one. Two dedicated AI ops experts build and run the platform. You decide what it does, why, and for whom. You should understand AI agents well enough to direct the people building them - your leverage is judgment, but being tech savvy is a must.

What you'll own:

• The AI SDR program, end to end.
• Pipeline as your number, ROI as your story.
• The human SDR side.
• The human–agent split.
• Signal-driven enrollment.
• The buying experience.
• Program reporting.
• What comes next.

What success looks like after 3 months:

• Outbound volume and coverage are consistent across regions.
• Leadership references your ROI model in planning.
• The top three SDR pain points from your first quarter are root-caused and fixed.
• Meeting acceptance is high.
• Reporting is fully automated.
• The program activities and volume is connected to human activities.
• At least one new agentic program is live and producing pipeline.

Qualifications

• You've run programs with a number attached.
• You've operated AI workflows in production.
• ROI fluency.
• You diagnose team problems at the source.
• SDRs, AEs, and their leaders are your users.
• The buyer's point of view.
• Enough technical depth to be dangerous.
• Global comfort.

Requirements

• Hands-on LLM tooling beyond vendor UIs.
• Experience with SDR/BDR and demand gen function in B2B SaaS is a big advantage.

Benefits

• A great deal of freedom and trust.
• Defined values and key behaviors embedded in processes.
• Flexible working hours.
• Virtual-first working environment with several Bloomreach Hubs.
• Company events to experience the global spirit.
• Support for volunteering activities.
• People Development Program with workshops.
• Professional education budget of $1,500 annually.
• Employee Assistance Program with counselors.
• Subscription to Calm - sleep and meditation app.
• ‘DisConnect’ days for unwinding.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• Restricted Stock Units or Stock Options based on role.
• Participation in the company's performance bonus.
• Employee referral bonus of up to $3,000.
• Celebration of work anniversaries.