[Hiring] VP, Operations Officer @SCP Health

Role Description

At SCP Health, what you do matters. As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness.

• Seek to build and maintain consensus, alignment, and focus on priorities and objectives within and across service delivery teams with client satisfaction and retention as the chief measurements of success.
• Exhibit/deliver timely, thorough, consistent, clear, and effective communication to all internal Company stakeholders and employees as well as providers, medical directors, and client representatives.
• Provide direction, guidance, and influence over designated field ops personnel.
• Build and lead a high-performance workplace culture that contributes to a high level of employee satisfaction, employee retention, and productivity.
• Accountable for the delivery of practice management services consistent with our contractual obligations as established with hospital clients and providers.
• Establish and execute on shared goals and related strategic priorities with EM and HM client service teams, Staffing Operations, Value-based services, and Central Office departments.
• Develop and maintain highly effective and collaborative partnership relationships with key client representatives and industry leaders.
• Ensure the delivery of consistent, timely, and effective practice productivity improvement initiatives.
• Diligent oversight, direction, and leadership on the new client on-boarding process.
• Responsible to work collaboratively and effectively with Physician leadership counterparts (along with other department representatives) to develop, deploy, and maintain training, mentorship, and leadership development programs enough to ensure a high level of performance and retention of our appointed practice Medical Directors.
• Responsible to contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes.

Qualifications

• Strong and effective leadership and management capabilities.
• Highly efficient and organized.
• Excellent verbal and written communication skills.
• Consistently accountable, responsible, and responsive.
• Able to set priorities and demonstrate sound judgment in handling complex situations.
• Comfortable and effective in building highly trusted working relationships at all levels and with clinicians.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. Master’s degree preferred.
• Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space.
• Executive level responsibility over the operation of multi-site, multi-specialty medical practices a plus.
• Prior extensive responsibility over a P&L in a patient care related business is preferred.

Benefits

• Comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
• Medical, dental, vision insurance.
• 401(k) plan with a company match.
• Paid time off and holidays.
• Professional development support.
• Employee wellness resources.

Company Description

SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.