[Hiring] BPO Team Lead Operations @TekWissen

Role Description

Join our team as a Claims Processing Executive in the healthcare sector where you will utilize your expertise in MS Excel to efficiently manage and process commercial claims. This remote position offers the flexibility of working from home during day shifts allowing you to balance work and personal commitments effectively. Your contributions will directly impact the accuracy and efficiency of our claims processing, enhancing customer satisfaction and operational excellence.

Key Responsibilities

• Claims Processing: Review, validate, and process healthcare claims submitted by providers in accordance with insurance policies.
• Core platform – QNXT claims experienced - Preferred
• MUST HAVE CLAIMS and FACETS experience.
• Eligibility Verification: Confirm patient coverage, benefits, and pre-authorization requirements under Medicare, Medicaid, and private insurance plans.
• Adjudication: Approve, deny, or adjust claims based on payer guidelines and policy terms.
• Compliance: Maintain adherence to HIPAA regulations, CMS guidelines, and other healthcare compliance standards.
• Documentation: Record claim activity, maintain audit trails, and prepare reports for management.

Qualifications

• High school diploma or equivalent REQUIRED
• Strong knowledge of healthcare insurance systems (Medicare, Medicaid, commercial payers).
• 2–4 years of experience in healthcare claims processing
• Familiarity with claims management software and EDI transactions.
• Excellent analytical, organizational, and communication skills.
• Ability to interpret insurance policies and payer guidelines.
• Detail-oriented with strong problem-solving abilities.

Competencies

• Regulatory Knowledge – Deep understanding of healthcare laws and payer requirements.
• Accuracy & Detail Orientation – Ensures claims are processed correctly and efficiently.
• Problem-Solving – Resolves claim disputes and denials effectively.

Years of Experience

• 2.00 Years of Experience

Company Description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.