[Hiring] Virtual Assistant - Property Operations @Huzzle

Role Description

We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete.

Key Responsibilities

• Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation.
• Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
• Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
• Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
• Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
• Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.
• Excellent English communication for frequent professional phone calls with UK clients and companies.
• Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
• Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
• High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
• Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
• Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.

Nice-to-Haves

• Previous experience in property, construction, or lettings.
• Familiarity with UK administrative processes or utility company structures.
• Experience in a remote operations role supporting a UK-based business.

Benefits

• 💻 Fully Remote: Work from anywhere with international teams
• 🤝 Peer Community: Connect with high-performing sales professionals in our network
• 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
• 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals