[Hiring] Shopify Operations Specialist @Paired

Role Description

We are looking for a detail-oriented, technically proficient E-Commerce Operations Manager to oversee day-to-day backend operations and help keep the business running smoothly. This role focuses on Shopify administration, inventory coordination, order accuracy, and operational task management.

• Maintain accurate product listings
• Coordinate with fulfillment teams
• Ensure wholesale orders are processed and shipped correctly and on time
• Serve as the operational link between the Sales Director and the fulfillment team
• Resolve discrepancies and maintain clear communication across departments

This is a hands-on execution role best suited for someone who enjoys working independently, managing details, following established processes, and keeping operational systems organized and up to date. It is not a client-facing position.

Qualifications

• 3+ years of hands-on Shopify experience, particularly with backend administration, product management, listings, and inventory updates
• Experience coordinating inventory, order processing, fulfillment, or other e-commerce operations
• Comfortable using Asana to organize tasks, track progress, and manage deadlines
• Proficient with Slack for internal communication and coordination
• Strong attention to detail, with the ability to identify inconsistencies and resolve issues accurately
• Highly organized and capable of managing multiple operational tasks independently
• Technically proficient, adaptable, and quick to learn new systems and tools
• Strong written communication skills and the ability to coordinate effectively with internal teams
• Reliable and proactive, with a strong sense of ownership over assigned responsibilities

Requirements

• Shopify Store Management: Maintain the Shopify backend, including product uploads, listings, images, descriptions, product information, and inventory updates
• Inventory Coordination: Work closely with the fulfillment team to identify and resolve inventory discrepancies, ensuring system records accurately reflect available stock
• Wholesale Order Coordination: Act as the operational liaison between the Sales Director and fulfillment team to ensure wholesale orders are accurate, complete, and ready for processing
• Order Fulfillment Oversight: Monitor order processing and shipping to help ensure orders are fulfilled accurately and on time
• Cross-Functional Communication: Coordinate with internal stakeholders to clarify order details, resolve operational issues, and keep workflows moving efficiently
• Task and Workflow Management: Track assignments, deadlines, and outstanding operational tasks in Asana, while using Slack for day-to-day communication
• Operational Backlog Management: Take ownership of pending administrative and operational tasks during slower periods, helping improve organization and maintain efficient workflows
• Process Accuracy and Organization: Maintain consistent records, follow established procedures, and proactively flag discrepancies or potential fulfillment issues

Benefits