[Hiring] Senior Regional Field Operations Manager @Tech Mahindra (America's) Inc

Role Description

The Senior Regional Field Operations Manager owns end-to-end field execution across a large, geographically dispersed U.S. operation. This role ensures safe, compliant, predictable delivery at scale while leading distributed teams, vendors, and operational partners across multiple states and time zones. The role may also assume responsibility for Canadian operations as business needs evolve. Success is defined by stable delivery, strong operator performance and retention, disciplined cost control, regulatory compliance, high client trust, and continuous improvement in quality, safety, and execution efficiency.

Key Responsibilities

• Operational Leadership
• People & Operator Management
• Planning, Deployment & Logistics
• Vendor, Client & Stakeholder Management
• Risk, Safety & Compliance
• Performance, Financial Management & Reporting
• Continuous Improvement & Expansion

Qualifications

• 7+ years of progressive experience in field operations, logistics, multi-site execution, or other field-intensive operations.
• Experience leading geographically distributed teams across multiple U.S. states or regions.
• Ability to manage complex operations at scale, balancing safety, service, quality, cost, and people outcomes.
• Experience managing third-party vendors, staffing partners, and operational service providers.
• Experience with operational discipline, safety mindset, and record of handling incidents and escalations.
• Ability to travel extensively within the United States; ability to travel to Canada as needed.

Preferred Qualifications

• Experience supporting Canada or other cross-border North American operations.
• Budget ownership, cost control, forecasting, or P&L exposure.
• Experience in geospatial, mapping, mobility, telecommunications, utilities, transportation, or other field-intensive domains.
• Familiarity with U.S. state-level workforce, safety, and operational requirements.
• Bachelor’s degree in Operations, Logistics, Engineering, Business, Geography, Surveying, or a related field.
• Familiarity with GIS tools such as QGIS or similar platforms.

Benefits

• Applicants can expect to make between $160,000 to $180,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.

Company Description

At Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].”