[Hiring] Senior Operations Manager @Purely Optimal Inc.

Role Description

As a key member of Travel Hack, you will be responsible for:

• Vendor research and comparison memos: Scope options, compare vendors, recommend one, and show your work.
• Vendor and partner coordination: Follow-ups, applications, and verification requirements across our booking-engine vendor, payment providers, phone system, and support partners.
• Domain and DNS coordination: Records, verifications, and handovers between our registrar and the dev team.
• App store administration: Developer account setup, business registrations, and verification requirements for the two major app stores.
• Email marketing operations: Flow structure and segmentation inside our email platform (welcome, abandoned-cart, and price-drop journeys).
• Contract and hiring admin: Engagement paperwork, hiring support, and brand asset management.
• Quality assurance passes on member-facing builds and site testing support.
• A daily written end-of-day report: Fixed structure, bullets only, every claim backed by a link or screenshot.

Qualifications

• 4+ years in operations, project coordination, or executive operations at a startup or lean company.
• Excellent written English.
• Full availability Monday to Friday, 9:00 to 18:00 Central European Time.
• Written-first discipline.
• Evidence habit.
• Loop-closing instinct.
• Discretion.

Requirements

• Proactive by default.
• Evidence over claims.
• Draft, then approve.
• Written by default, sync on Thursdays.
• Absorb load, do not route it up.
• No weekends.
• Direct communication.

Benefits

• Compensation: USD 850 to 1,000 per month, depending on experience.
• Engagement: Freelance basis, invoiced monthly.
• Hours: Monday to Friday, 9:00 to 18:00 CET, one-hour lunch. Fully remote.
• Leave: 20 earned days per year plus 8 national holidays of your country of residence.
• Probation: First 6 months.
• Paperwork: Offer letter, engagement contract, and NDA are signed together.

Company Description

Travel Hack is a membership-based online travel platform that offers private rates on millions of hotels and vacation rentals. We are currently in the launch phase and have a small senior team of operators, engineers, and commercial leads.