[Hiring] Senior Operations Analyst @PNC

Role Description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Operations Analyst Senior within PNC's Mutual Funds Trade Processing organization, you will be based in Cleveland, OH.

• Process, review, and reconcile mutual fund trades, ensuring accuracy and timely resolution of issues
• Analyze operational data to identify trends, risks, and improvement opportunities
• Utilize Microsoft Excel for data analysis, reporting, and operational support
• Maintain clear and accurate documentation using Microsoft OneNote and other Microsoft tools
• Follow established operational procedures while proactively identifying and implementing process enhancements
• Collaborate with cross-functional teams to support operational efficiency and quality

Qualifications

• Strong proficiency in Microsoft Excel and Microsoft Office products, including OneNote
• Exceptional attention to detail with a focus on accuracy and quality
• Strong analytical and problem-solving skills
• Ability to work independently and manage multiple priorities in a deadline-driven environment

Requirements

• Experience and/or working knowledge of AMG systems, platforms, or processes
• Proven experience supporting mutual fund trade operations
• Prior experience in a senior or lead-level operations role

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service