[Hiring] Senior Manager, Contract Manufacturing @Ollie

Role Description

As our Senior Manager, Contract Manufacturing, you will serve as the core operational bridge between Ollie and our manufacturing partners, ensuring our fresh, human-grade recipes are produced safely, efficiently, and at scale. This position is performed remotely in the U.S. and reports directly to the Vice President, Supply Chain. 25–30% Travel.

• Manage strategic relationship and daily operations at Co-Man sites, including:
• Contract negotiations
• Measuring and tracking KPIs
• Regular performance reviews
• Process improvements to ensure effective service, quality and cost
• Bridge internal company priorities across procurement, inventory, quality, and engineering teams with the day-to-day operations of our manufacturing partners.
• Ensure inventory availability and production capacity are aligned with subscription growth and operational goals.
• Partner with Quality Assurance to maintain rigorous food safety, human-grade, and regulatory compliance across all manufacturing sites.
• Identify, evaluate, negotiate with, and successfully onboard new contract manufacturing facilities.
• Collaborate with engineering leadership to drive line scaling, technical throughput improvements, and yield optimization.
• Oversee unit economics, standard costs, price variances and vendor contracts to maximize production efficiencies and cost savings.
• Oversee the scope, timeline, deliverables and goals for commercialization projects - ensuring sourcing options meet required timelines and stay within budget.
• Establish, track, and report on core manufacturing KPIs to drive accountability and foster continuous improvement across all sites.

Qualifications

• 5+ years of experience in contract manufacturing, co-pack management, or plant operations within the food or pet food industry.
• Bachelor’s degree in Supply Chain, Industrial Engineering, Food Science, or a related field.
• Proven track record of identifying, negotiating terms with, and onboarding new manufacturing partners.
• Experience managing manufacturing capacity, production planning, and manufacturing partner performance against operational KPIs.
• Strong communicator who can effectively align cross-functional teams with external plant management.
• Strong technical understanding of food safety, HACCP, and human-grade food manufacturing processes.
• Analytical problem solver proficient with ERP systems, supply planning, and yield metrics.
• Willingness to travel 25–30% for plant visits, audits, and partner onboarding initiatives.
• Experience in pet food manufacturing and/or a fast-paced, high-growth direct-to-consumer (DTC) brand is strongly preferred.

Benefits

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!

Company Description

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.